Account Manager, Aftermarket

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Position Title:
Account Manager, Aftermarket
Location:
Remote in Territory - Southwest US (Texas, Arizona, Nevada, New Mexico or Southern California)

About Us:

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview:

The vision of the ESS business is to be the most trusted compressed air and gas solution partner by providing unparalleled customer value through market leading products and services. ESS primarily focuses on Centrifugal, High Pressure, and Oil-Free Rotary technologies. The Aftermarket Account Manager - Centrifugal Parts is responsible for accelerating parts revenue growth across our largest centrifugal compressor customers. This role focuses on identifying parts needs, uncovering pull-through opportunities, and shaping long-term aftermarket strategies within high-value accounts.

You will serve as the primary commercial interface for centrifugal parts opportunities in your market-partnering closely with Service Operations, Inside Sales, Engineering, and Product Management to provide timely, value-driven solutions. The role requires strong technical understanding, a proactive commercial mindset, and the ability to navigate complex customer environments to influence repairs, upgrades, maintenance planning, and lifecycle parts decisions. This is a critical, customer-facing position that directly supports ESS's aftermarket growth strategy by expanding penetration, increasing share of wallet, and ensuring customers achieve optimal lifecycle performance from their centrifugal assets.

Responsibilities:

Business Development & Revenue Growth:

• Lead centrifugal parts growth initiatives across strategic accounts, driving pull-through opportunities and expanding aftermarket penetration.
  
  
• Partner with key strategic accounts to proactively add value via reliability, maintenance, overhaul, and optimization needs.
  
  
• Identify, qualify, and pursue new opportunities through customer engagement, installed-base analysis, and proactive lifecycle planning.
  
  
• Prepare competitive and technically justified quotations, proposals, and commercial packages.
  
  
• Meet or exceed revenue, margin, and funnel development goals for centrifugal parts.
  
  
• Support collection of past due invoices.
  
  

Customer Engagement & Account Management:

• Serve as the primary point of contact for centrifugal parts programs across assigned major accounts.
  
  
• Conduct regular customer visits to understand operational needs, upcoming maintenance cycles, and parts demand planning.
  
  
• Build deep, trust-based relationships with operations, maintenance, reliability, and procurement stakeholders.
  
  
• Influence customer decision-making by positioning OEM parts value around safety, reliability, performance, and lifecycle cost.
  
  
• Negotiate pricing and commercial terms in alignment with company policy and strategic objectives.
  
  

Technical Support & Product Expertise:

• Maintain a strong understanding of centrifugal compressor technology, part functionality, lifecycle considerations, and competitive alternatives.
  
  
• Deliver technical presentations, value-proposition discussions, and product training as needed to support account development.
  
  
• Provide after-sales support to resolve issues, maintain customer satisfaction, and reinforce long-term loyalty.
  
  

Reporting, Pipeline Management & Administrative Excellence:

• Maintain accurate CRM data, including opportunity updates, funnel stages, activity logs, and customer account details.
  
  
• Develop and submit routine sales reports such as forecasts, gap-to-go analysis, and customer insights.
  
  
• Ensure timely creation of customer documentation, quotes, order requests, and follow-up actions.
  
  

Requirements:

• Bachelor's degree
  
  
• 10+ years of sales experience
  
  

Core Competencies:

• Strong technical aptitude and the ability to understand complex customer applications.
  
  
• Proactive, result-driven mindset with the ability to operate independently.
  
  
• Exceptional communication, negotiation, and relationship-building skills.
  
  
• Strong organizational abilities and attention to detail when managing multiple priorities.
  
  
• Ability to influence stakeholders at all levels within customer organizations.
  
  

Preferences:

• Bachelor's degree in Mechanical or Electrical Engineering preferred
  
  
• Equivalent technical field experience will be considered in lieu of education
  
  
• Strong background in industrial sales, aftermarket support, or technical account management
  
  
• Experience with centrifugal compressors, compressed air systems, turbomachinery, or engineered equipment is highly advantageous
  
  

Travel & Work Arrangements/Requirements:

• This position is remote in territory - Preferred location is Phoenix, AZ
  
  
  • Other locations include Texas, Nevada, New Mexico, and Southern California
    
    
  
  
  
  
• Travel throughout territory is required
  
  

Pay Range:

The total pay range for this role, not including incentive opportunities, is $140,000 - $160,000. The pay range takes into account a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation.

What We Offer:

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offers. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.