Security Officer - Front Desk Access Control

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Access Control in PHOENIX, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at the front desk of a high-profile financial services location, where you will greet employees and visitors, manage access control and badging, and monitor entry activity to help maintain a professional, secure setting. You will handle phone and lobby inquiries, document security-related events, and communicate clearly with staff and leadership. Bring agility, reliability, innovation, teamwork, and integrity to every interaction in our people-first culture.

Position Type: Full Time

Pay Rate: $19.62 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, employees, and/or vendors at a front desk within a financial institution location by following Allied Universal procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access by greeting and screening entrants, verifying identification and/or appointments, issuing temporary badges when directed, and maintaining visitor management logs.
• Monitor lobby activity and front entry conditions to help to deter unwanted activity, reporting suspicious behavior, policy violations, and/or hazards to site contacts and Allied Universal leadership.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications, documenting actions taken, and coordinating with on-site staff and/or emergency services as directed.
• Complete detailed reports and administrative tasks such as incident documentation, shift activity logs, phone and radio communications, and routing inquiries to the appropriate department.

Minimum Requirements:

• Have a minimum of 2+ years of security-related experience.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.