Security Guard - Reception Desk Officer

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Guard - Reception Desk Officer in Jersey City, NJ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a leading financial location, you will greet employees and visitors, help manage access procedures, monitor cameras and alarm activity, and document security-related incidents using a computer or tablet. You will be the first point of contact, delivering a calm, customer-focused presence that helps support a professional environment. At Allied Universal, you will bring agile, reliable service through teamwork, a caring culture, and integrity.

Position Type: Full Time

Pay Rate: $21.25 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and guests at the front desk by carrying out security-related procedures, site-specific policies and, when appropriate, emergency response activities.
• Control access to the location by greeting visitors, verifying identification and/or authorization, issuing temporary credentials, and directing individuals to the appropriate areas in accordance with site procedures.
• Monitor lobby activity, alarms, and/or video systems as assigned, and report unusual activity or policy violations to the appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications and documenting events per post orders.
• Complete required logs, reports, and pass-down communications, and assist with administrative front desk tasks as assigned by site leadership.

Minimum Requirements:

• Have at least 1 year of security experience.
• Be at least 21 years of age.
• Have a guard card/license preferred.
• Have customer service experience preferred.
• Be comfortable using a computer or tablet preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.