Security Officer - Front Desk Reception

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Reception in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer with Allied Universal at a commercial real estate residential community, you will greet residents and guests, manage visitor access, answer phones, monitor lobby activity and cameras, and document security-related concerns with clear communication. You will be a visible, customer-focused presence that helps support a welcoming environment while working with on-site teams. Join a company that is agile, reliable, innovative, people-first, and driven by integrity and teamwork.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to residents, guests, and vendors at the front desk by following site-specific security-related procedures, access control requirements, and emergency response activities when appropriate.
• Monitor and control entry into the property by verifying identification, managing visitor registration, issuing temporary access credentials as directed, and directing authorized persons to the correct areas.
• Answer phones, greet arrivals, and coordinate communications with property management, maintenance, and other personnel regarding routine requests and security-related concerns.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting actions taken and escalating to property management and/or emergency services when needed.
• Complete required reports, logs, and other documentation, including incident reports, shift activity logs, and access control records, in accordance with Allied Universal and site guidelines.

Minimum Requirements:

• A state, county, or city issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.