Security Officer - Front Desk Receptionist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Receptionist in Cary, NC, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal at a government location as a front desk professional, greeting staff and visitors, managing access and badging, monitoring cameras and alarms, and documenting security-related activity with clear communication. You will be the first point of contact, delivering customer service while helping to support a welcoming environment. Our agile, reliable, and innovative team leads with a caring culture, teamwork, and integrity on every shift.

Position Type: Full Time

Pay Rate: $16.54 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to students, staff, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a government education location.
• Staff the front desk by greeting and directing visitors, checking identification and/or visitor authorization, issuing visitor credentials, and maintaining visitor logs in accordance with site requirements.
• Monitor access points and security-related equipment such as cameras, intercoms, and alarm panels from the front desk, reporting irregular activity and/or equipment concerns to site leadership.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting events and communicating updates to appropriate personnel.
• Support a welcoming environment while helping to deter unauthorized entry by enforcing sign-in procedures, controlling key and/or badge distribution when assigned, and providing clear directions to approved visitors.

Minimum Requirements:

• Be 21+ years of age.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.