Senior Product Designer (Senior Consultant, Experience & Design)

Senior Product Designer (Senior Consultant, Experience & Design)

In this role, you will lead design efforts within a cross-functional Agile team, driving the end-to-end design process from user research and usability evaluation through interaction design, prototyping, and implementation. You will partner closely with engineers, product managers, and stakeholders to translate user needs, technical constraints, and business goals into intuitive solutions for complex workflows. This role applies advanced user-centered design practices, produces clear and scalable design documentation, and ensures all solutions meet federal accessibility standards including Section 508 and WCAG 2.1 AA.

At Fearless, the Senior Consultant combines expertise in Content Design, Content Strategy, Product Design, Service Design, User Research, and UX leadership.This role will possess the necessary skills at an advanced level of proficiency for setting the vision, strategy, and systems that guide cross-functional design teams in creating scalable, impactful, and user-centered solutions.The role requires a balance of strategic foresight, design mentorship, and hands-on expertise to deliver high-quality products and services that meet user, customer, and organizational needs.

Your Responsibilities in This Role:

• Lead UX strategy and collaborate closely with Product Managers, Engineers, and stakeholders to define user needs, product requirements, and design direction that align with program goals.
• Drive alignment and build consensus across cross-functional teams by clearly communicating design rationale, research insights, and solution approaches to both technical and non-technical audiences.
• Plan, lead, and synthesize user research and usability testing activities to generate actionable insights and guide product design decisions.
• Create wireframes, prototypes, and interaction designs using Figma to support iterative product discovery and delivery within Agile development cycles.
• Design intuitive user experiences for complex form-based workflows, including submission, validation, and error-handling flows that reduce user burden and improve completion success rates.
• Own and champion accessibility across the product, ensuring all designs meet Section 508 and WCAG 2.1 AA accessibility standards.
• Establish and maintain clear design documentation and artifacts to support developer implementation, knowledge transfer, and long-term product maintainability.
• Plan and facilitate participatory and iterative design activities including user interviews, usability studies, design workshops, and collaborative design sessions with stakeholders and delivery teams.
• Serve as the design lead within the delivery team, mentoring designers and cross-functional team members on user-centered design best practices.
• Define and evolve design standards, processes, and practices, championing design quality and driving consistent UX outcomes across the product.
• Partner closely with engineering teams throughout development, ensuring designs are implemented effectively and align with technical constraints and product goals.
• Guide the team in establishing and measuring UX success metrics, using data and user insights to continuously improve the user experience.

Work Location

This role operates in a hybrid work environment. Team members are expected to be on-site in Washington, DC approximately two to three days per week to support collaboration with federal stakeholders, with the remaining time performed remotely.

The Impact You Will Create:

Fearless Impact

• Collaborates with cross functional teams
• Coach, mentor, and develop peers in a manner that allows for knowledge sharing that strengthens the design community within the organization
• Earn the trust of your customer and teammates by delivering world class services.
• Drive accountability and delivery by ensuring project objectives are not only met on time but aligned with client priorities and Fearless standards of excellence. Anticipate risks and implement proactive solutions to keep initiatives on track.
• Take ownership of risk management by monitoring deliverables across the team, identifying issues early, and coaching teammates on mitigation strategies while keeping leadership informed.
• Shape client engagement and intelligence-gathering efforts by actively cultivating relationships with stakeholders, synthesizing insights across the client organization and partner ecosystem, and providing Fearless leaders with actionable recommendations that inform strategy and strengthen delivery outcomes.

Fearless Customer Impact

• Deliver expected outcomes that are intuitive, accessible, and aesthetically compelling
• Offer and implement innovative solutions that include design best practices, tools, and research methods
• Serve as a trusted advisor in your area of expertise
• Lead and align stakeholders with product and project goals that drive adoption, retention, and customer satisfaction as well as Fearless success

Project Specific Qualifications:

• Proven experience leading design for cross-functional product teams, serving as the primary design authority responsible for research, interaction design, and delivery of user-centered solutions across the full product lifecycle.
• Strong experience applying user-centered design methodology and guiding teams in the application of these practices throughout the product development lifecycle.
• Demonstrated experience conducting user research and usability testing and synthesizing findings into strategic design recommendations and product improvements.
• Proficiency creating wireframes and interactive prototypes in Figma to support iterative design, validation, and collaboration with engineering teams.
• Experience designing components and interactions that align with front-end implementation patterns and design systems, with familiarity with Figma Dev Mode and developer handoff workflows to support efficient design-to-development collaboration.
• Experience designing for Section 508 and WCAG 2.1 AA accessibility compliance and ensuring accessibility is integrated into design decisions throughout the product lifecycle.
• Demonstrated experience designing interaction patterns for complex workflows and data-driven applications such as form-based submissions, validation workflows, or multi-step user processes.
• Ability to produce and maintain clear design documentation and specifications that support engineering implementation and ensure consistent UX across product features and releases.
• Experience collaborating with cross-functional teams including product management, engineering, and stakeholders within Agile development environments.
• Demonstrated ability to communicate design concepts, research insights, and design rationale effectively to diverse audiences and influence product and technical decision-making.
• Experience contributing to or maintaining design systems at scale across multiple products or teams to promote consistency and efficiency in product development.
• Experience designing user experiences in financial services or regulatory environments or other complex, compliance-driven systems is a plus.
• Minimum of 7 years of relevant experience
• Ability to obtain and maintain a Public Trust clearance.
• Bachelor's degree or higher

Skills and Competencies We Require at Fearless:

At Fearless, we seek candidates who blend technical know-how with sharp problem-solving and advisory skills to drive real impact in the communities we serve. Here are the key qualifications for this role.

• Analytical Thinking:The ability to observe and interpret information, break down complex problems into parts, identify patterns/relationships and draw logical conclusions to develop effective solutions.
• Synthetic Thinking: The ability to combine different ideas, information, or concepts to create a new, complex understanding or solution by integrating disparate elements into a new, meaningful whole.
• Adaptability: Comfort with change, flexibility in the face of shifting demands and resilience to setbacks.
• Ownership & Accountability: Committed to taking responsibility for outcomes, ensuring that all commitments are met with a focus on enhancing service delivery.
• Consultative Advising: Identifies and articulates client challenges, scopes projects and aligns recommendations to business goals and client expectations.
• Communicating with Influence: Capable of crafting and delivering clear, persuasive messages that integrate data insights and structured narratives, tailored to the strategic needs of diverse audiences to drive effective decision-making.
• Managing Priorities & Client Alignment: Skillfully negotiates and manages conflicting priorities to strategically align decisions, enhancing service delivery and client satisfaction.

Physical Requirements:

• Ability to sit for extended periods while working on a computer or during meetings.
• Must be able to travel occasionally to client sites or company meetings.
• Ability to communicate effectively via phone, email, and in-person, requiring clear speech, listening, and written communication skills.
• Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).

Life at Fearless

We're a digital integration consultancy on a mission to build a better tomorrow. At Fearless, we combine technology, people, and organizational development to solve meaningful problems. Through iterative development, we deliver smart, user-friendly solutions that make tech work better-for everyone.

But great tech is just part of the story. What really makes us Fearless is our Purple Culture.

What Makes Us Purple?

Being Purple means you:

• Are valued as a whole person-not just a job title
• Get matched with work that plays to your strengths and passions
• Are supported by coaches, not micromanagers
• Have the autonomy and clarity to make decisions and drive impact
• Join a community that celebrates equity, curiosity, and innovation
• Do work that matters-every day

We believe in flexibility, growth, and balance. Our benefits and culture are designed to support you in doing your best work-while making space for what matters to you outside of it.

We're proud to be an equal opportunity employer. At Fearless, we're building a workplace that welcomes and respects everyone-across race, gender, age, religion, identity, background, and ability.

Compensation at Fearless

Fearless is committed to providing a competitive compensation package that will meet your current and future needs. Our philosophy is aimed at rewarding team member contributions, supporting long-term financial growth and security, and overall well-being.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or willingness/ability to negotiate - is consistently paid fairly based on alignment to the needs and requirements of the role.

The salary range for this position is:

Minimum Salary: $91,554

Salary Midpoint: $119,020

Maximum Salary: $146,486

Hiring Range for Role: $91,554 - $140,000

*This position is eligible for a discretionary bonus based on individual and company performance criteria.

Benefits at Fearless

At Fearless, we take care of our team-because when you're supported, you can do your best work. We offer a flexible, family-friendly environment with benefits designed to support your health, growth, and life outside of work.

For Full-Time Team Members (Starting Day One):

• Flexible, life-friendly schedules
• 100% coverage for our medical HSA plan + HSA contributions
• Dental & vision covered 100% for you and your dependents
• Competitive premiums for HMO/PPO and dependent coverage
• 401(k) with 4% match & immediate vesting
• Paid Parental Leave and 12 weeks paid FMLA
• Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave
• Up to 15 days for Jury Duty and Bereavement Leave
• Education, wellness, and tech allowances
• Referral bonus: $6K-$12K for each successful referral
• Pet insurance & discount plans
• Employee Assistance Program (EAP)
• Legal support, life insurance, disability coverage

Reasonable Accommodations

Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@fearless.tech.

So, What's Next?

We've refined our hiring approach to make sure every team member is a great fit for Fearless-and that we're a great fit for you, too. If there's alignment, we'll reach out to kick off the interview process. Depending on the role or project, your experience may vary slightly, but it typically includes:

Introductory Interview

You'll connect with a recruiter to:

• Build rapport and get to know each other
• Review your experience and skills
• Talk through salary expectations and role details
• Set expectations for the rest of the process

Skills + Business Fit Interview

This is where we dig deeper to:

• Review findings from any technical assessments
• Walk through situational and values-based questions
• Explore how your approach aligns with Fearless culture and project needs

Some roles may also include customer interviews based on specific project requirements in addition to background check and security clearance requirements.