Sr. Manager, Sales Development

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

• Sales and Appointments: Drive sales and appointments for one or more call centers, manage frequent business reviews, implement course corrections, and focus on continuous business optimization.
• Team Management: Manage a team of direct reports responsible for driving appointments and sales within their regions. Foster professional development through coaching and feedback, and address performance issues.
• Strategy Execution: Execute the sales development strategy and ensure consistency across all internal sales teams. Partner with Sales, Marketing, and Learning & Development Teams to provide clear communications regarding sales strategies and product positioning.
• Strategic Opportunities: Identify strategic opportunities and develop clear, compelling cases for action.
• Collaboration: Partner with Sales, Marketing, Care, and Learning & Development Teams to provide clear communications regarding sales strategies and product positioning.
• Vision and Direction: Provide vision and strategic direction for the channel, ensuring field sales representatives embody the T-Mobile brand in all customer interactions. Identify strategic opportunities and develop compelling cases for action.

• High School Diploma/GED (Required)
• 5-8 years sales and operational experience in a sales organization with a top company and strong culture. (Preferred)

• Sales Management Demonstrated expertise in leading and managing sales teams, setting performance goals, and driving team success. Proven ability to develop and implement effective sales strategies, monitor performance metrics, and provide coaching and feedback to ensure consistent achievement of sales targets. (Required)
• Sales Operations Strong proficiency in sales operations, including pipeline management, sales forecasting, and process optimization. Skilled in utilizing CRM systems to track sales activities, analyze data, and generate actionable insights to improve sales efficiency and effectiveness. (Required)
• Communication Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
• Client Relationship Management Ability to lead and develop teams to establish and cultivate initial client relationships, including setting up meetings and connecting with key contacts within the organization. Experience in managing first impressions, understanding client needs, and laying the groundwork for future business opportunties. (Required)
• People Management Exceptional leadership, coaching, employee relations, and interpersonal skills, with a strong focus on developing and empowering team members. (Required)
• Negotiation Skilled in negotiation, with a proven ability to secure favorable agreements. Able to understand needs in order to build strong relationships, and employ strategic tactics to drive sales development. (Required)
• Technology Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)

• At least 18 years of age
• Legally authorized to work in the United States

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.