IT Sr Engineer

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations. Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don't just move cargo; we drive the nation's economic engine!

The IT Sr Engineer is responsible for the design, implementation, optimization, security, and ongoing support of the organization's enterprise LAN/WAN infrastructure. This role blends hands-on technical expertise with architectural planning and strategic network engineering initiatives. The Network Engineer ensures high availability, performance, scalability, and security across corporate offices and operational facilities, supporting both day-to-day operations and long-term technology initiatives.

Essential Duties:

• Design, implement, and maintain scalable and standardized network architectures across Cisco and Meraki platforms.
• Engineer and optimize LAN, WAN, wireless, and VPN solutions to meet business and operational requirements.
• Monitor, analyze, and improve network performance and security using tools such as SolarWinds Orion, SNMP, Syslog, TACACS+, and other enterprise monitoring solutions.
• Perform advanced troubleshooting, root cause analysis, and traffic/protocol optimization across complex environments.
• Lead and participate in network infrastructure projects including upgrades, site expansions, cloud connectivity, and technology refresh initiatives.
• Collaborate with cross-functional teams and third-party vendors to deliver reliable and secure network solutions.
• Develop and maintain network documentation, standards, diagrams, configurations, and change control processes.
• Design and support network security controls including firewalls, segmentation, VPNs, NAC, and secure remote access solutions.
• Support business continuity and disaster recovery initiatives, ensuring resilient network design and rapid recovery capabilities.
• Evaluate emerging networking technologies, tools, and service providers to drive continuous improvement and innovation.
• Contribute to the organization's cybersecurity posture through secure network architecture, policy enforcement, and best practices.
• Respond to and manage network-related incidents in alignment with IT service management and incident response procedures.
• Provide technical mentorship and guidance to junior IT staff as needed.
• Support server, desktop, cloud, and application teams in cross-functional infrastructure initiatives.

Working Conditions:

• Must be able to lift up to 50lbs and work on their feet as required
• Must qualify for Transportation Worker Identification Credential (TWIC)
• Ability and willingness to work flexible hours
• Ability to travel up to 20%

Working Hours - 8:00am - 5:00pm

Minimum Requirements:

• Associate's or Bachelor's degree in Computer Science, Information Technology, or related field
• 4+ years of progressive experience in network engineering within a mid-sized or enterprise environment.
• Strong hands-on experience with Cisco and Meraki networking technologies.
• In-depth knowledge of routing and switching, including VLANs, STP, QoS, and high availability design.
• Experience with routing protocols such as EIGRP, OSPF, and BGP.

Preferred Requirements:

• Cisco CCNA certification; CCNP or equivalent advanced certification
• Strong working knowledge of VPN technologies (IPSEC, SSL), firewalls, DNS, DHCP, and network security principles.
• Experience with network monitoring, logging, and authentication tools.
• Proven ability to design practical, cost-effective, and reliable network solutions aligned with business needs.
• Experience working in structured change management environments.
• Availability to participate in an on-call rotation for after-hours support.

NOTE:This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

If you require additional information about our comprehensive data privacy policy https://artifacts.portsamerica.com/pdf/Applicant%20Privacy%20Notice.pdf, we invite you to contact us via email at human.resources@portsamerica.com.

Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.