Manager, Operations and Delivery, GISI Ignite

Manager, Operations and Delivery, GISI Ignite

About GISI Ignite and Palladium:

GISI is a global, employee-owned family of companies focused on
construction, infrastructure, earth and environment, and global development.
GISI Ignite is GISI's newly launched centralized technology and innovation
team, built to strengthen how our operating companies deliver projects and
provide expert guidance on AI, data, and digital solutions. We develop
scalable platforms, drive workflow modernization, and help operating companies
apply cyber-physical solutions that strengthen the performance, resilience, and
safety of major capital programs.

Palladium, a GISI company, works to design, develop and deliver
positive impact on the lives and livelihoods of people around the globe;
broaden access to health, water, power, and infrastructure; build enduring,
sustainable, and transformative institutions and market systems to address
global challenges; and conserve the natural world. We operate in over 90
countries and have a workforce of 2,000 talented, motivated, and diverse staff around
the world. This role is hired through Palladium, the operational platform
for Ignite.

This Opportunity:

GISI Ignite is seeking a Manager, Operations and Delivery to play a central role in enabling Ignite's portfolio of technology, innovation, and transformation initiatives across GISI. The role is responsible for translating strategy into execution, ensuring initiatives are well structured, resourced, governed, and delivered, while strengthening the operational foundations required to scale Ignite sustainably.

The role spans overseeing Ignite's core operations, initiative and technology delivery, and strategy execution, working closely with initiative leads, operating companies (OPCOs), and Palladium enabling functions.

Location:

This is a full-time, hybrid position based
out of one of GISI's office locations in these areas: New York, NY, Arlington,
VA, Denver, CO, or Newport Beach, CA, with potential client travel. This
role, while posted in multiple locations, is for only one opening.

Palladium supports a hybrid working model with a mix of in-office and telework.

Compensation:

For our
prospective employees in the United States, please note that the full-time
equivalent annual base salary for this position is expected to range from $120,000 - $135,000.

Please be advised that a final salary offer will be based on
various factors, including but not limited to your qualifications, education,
experience, skills, seniority, performance, and GISI/Palladium's business or
organizational needs.

Reporting Lines:

• The role reports to theDirector of Strategy and Operations, GISI Ignite
• The role will berequiredto liaise closely withoperations and delivery teams acrossoperatingcompanies and engagingclosely with OPCO counterparts

Primary
Roles and Responsibilities:

Business & People Operations

• Operationalize Ignite's core business processes in collaboration with GISI and OPCO workflows and business functions, automating processes and workflows as applicable
  
• Coordinate HR, talent acquisition, onboarding, and workforce planning processes for Ignite activities
  
• Coordinate resource management and staffing processes and systems across initiatives and operating companies
  
• Support financial management, budgeting, forecasting, and expenditure tracking for Ignite operations and initiatives
  
• Oversee procurement, contracting, and vendor management processes, including coordination with IT and Information Security teams
  
• Support knowledge management activities, including documentation, process guidance, and shared resources

Program, Project, Technology & Initiative Delivery

• Work with initiative leads to structure programs, projects, and initiatives, including defining scope, timelines, delivery approaches, and governance
  
• Support processes and coordinate workflows in collaboration with the Ignite Coordination Center and Orchestration Lead
  
• Support engagement leads to procure technology services, platforms, and delivery partners, working closely with IT, Legal, and Finance
  
• Establish and manage processes to capture and monitor technical progress, financial performance, and delivery milestones
  
• For assigned initiatives, serve as engagement lead, acting as the primary operational and delivery counterpart to initiative sponsors and partners

Strategy & Value Execution

• Establish and maintain tracking systems for routine reporting, introducing automation where relevant to improve efficiency and insight
• Oversee the development, quality assurance, and submission of routine internal and external reports
  
• Support impact measurement efforts by coordinating technical and financial performance data across initiatives
  
• Support client and internal stakeholder engagement through structured updates, reporting, and governance forums
  

Essential
Criteria:

• Bachelor's degree in business administration, operations management or international development. Masters in Business Administration is a plus
  
• 7+ years of demonstrated project management and business analysis experience with generalist knowledge, skills, and capabilities across core functional areas related to professional services organizations; experience in a technology-oriented organization is preferred
  
• Demonstrated experience supporting strategy execution, initiative delivery, and cross functional coordination
  
• Experience implementing digital transformation activities to support operational process improvementsincluding using project management software like Monday.com and Microsoft PowerAutomate and PowerApps
  

Core
Abilities Required:

• Systems thinker able to bring structure, clarity, and discipline to complex and ambiguous environments
  
• Strong stakeholder engagement skills, with the ability to work across leadership, technical, and operational teams
  
• Ability to balance rigor and governance with agility and innovation
  
• High attention to detail and commitment to high
• quality execution
  
• Comfortable operating across multiple initiatives, priorities, and time horizons
  
• Exceptional team player with the ability to build trust and effective communication among colleagues and stakeholders
  
• Demonstrated ability to work effectively as a member of a fast-moving anddynamicteam whilemaintaininga client-centeredfocus
  
• Inquisitive mindset, creative,and desire totakeinitiative to learn new systems, technologies,andskillsand how they can be applied

Applications will be accepted on a rolling
basis. We encourage you to apply early as the position may close once a
suitable candidate is found.

All
qualified applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity, national
origin, disability, age, or status as a protected veteran.

Should
you require any adjustments or accommodations to be made due to a disability or
you are a neurodivergent individual, or for any other circumstance, please
email our team at accessibility@thepalladiumgroup.com and we will
be in touch to discuss.

Safeguarding - We define
Safeguarding as "the preventative action taken by Palladium to protect our
people, clients and the communities we work with from harm". We are committed
to ensuring that all children and adults who come into contact with Palladium
are treated with respect and are free from abuse. All successful candidates will be subject to
an enhanced selection process including safeguarding-focused interviews and a
rigorous due diligence process.