Remote New

Senior Surgical Support Specialist

Sonova USA Inc.
paid holidays, tuition reimbursement, 401(k)
United States
Mar 06, 2026
Who we are At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them. Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters. Remote, United States Senior Surgical Support Specialist 162388 At Advanced Bionics, we transform lives through cuttingedge cochlear implant technology. We are seeking a Senior Surgical Support Specialist to provide advanced surgical support, clinical expertise, and leadership in training and education for surgeons and field staff. This influential role supports complex surgical cases and helps drive adoption of AB's surgical solutions across the country. Responsibilities: Provide advanced intraoperative and perioperative support during complex, firsttime, or escalated cochlear implant surgeries requiring elevated clinical expertise. Serve as a surgical technology consultant, supporting surgeons during live cases, cadaver labs, symposia, and individualized training sessions. Deliver remote oncall OR support, providing realtime troubleshooting and clinical guidance to surgical teams. Lead and support national and regional surgical education, including handson workshops, demonstrations, and peertopeer programs. Train and mentor field staff and new Surgical Specialists on surgical techniques, product handling, and troubleshooting. Maintain expertlevel knowledge of AB product technology, anatomy, surgical techniques, and competitive landscape to inform strategy and elevate clinical excellence. Support operational and clinical improvement efforts through advanced troubleshooting, anatomical understanding, and bestpractice surgical guidance. More about you: Bachelor's degree required; Master's or Doctoral degree in a medical or audiologyrelated field preferred Minimum 5 years of surgical sales, support, or training experience, ideally with medical devices Experience supporting cochlear implant surgeries strongly preferred Knowledge of operating room etiquette, sterile fields, and sterile techniques Familiarity with objective measures of hearing and cochlear implant function a plus Excellent written/verbal communication and presentation skills Strong organizational and prioritization abilities Ability to influence decisions without formal authority Adept at adapting to rapidly changing environments English fluency required; Spanish and/or French fluency preferred Strong computer skills, including MS Office and Salesforce.com A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova Don't meet all the criteria? If you're willing to go allin and learn we'd love to hear from you! We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact What we offer: Medical, dental and vision coverage* Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts TeleHealth options 401k plan with company match* Company paid life/ad&d insurance Additional supplemental life/ad&d coverage available Company paid Short/Long-Term Disability coverage (STD/LTD) STD LTD Buy-ups available Accident/Hospital Indemnity coverage Legal/ID Theft Assistance PTO (or sick and vacation time), floating Diversity Day, & paid holidays* Paid parental bonding leave Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more) Robust Internal Career Growth opportunities Tuition reimbursement Hearing aid discount for employees and family Internal social recognition platform D&I focused: D&I council and employee resource groups *Plan rules/offerings dependent upon group Company/location. This role's pay range is between: $104,880 - $130,000. This role is also bonus eligible. Sonova is an equal opportunity employer We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.