Security Officer - Flex Dispatch Operator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Dispatch Operator in Frisco, TX, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer at a fast-paced food and beverage location, you will coordinate security-related communications, monitor activity through systems and cameras, and help manage access control and badge verification. You will respond to calls for service, document incidents, and support on-site teams with clear, customer-focused updates. At Allied Universal, you will bring an agile, reliable mindset, collaborate through teamwork, and act with integrity in every interaction.

Position Type: Flex

Pay Rate: $20.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to personnel and visitors at a food and beverage production and/or distribution location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the dispatch function by receiving calls for service, monitoring alarms and/or cameras, coordinating officer response, and maintaining clear radio and phone communications.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating to onsite leadership and/or emergency services as needed.
• Complete shift activity reports, incident documentation, and dispatch logs, including tracking keys, badges, and/or access requests per site procedures.
• Conduct regular and random patrols around the business, interior areas, loading docks, and the perimeter, with working environments and conditions varying by location.

Minimum Requirements:

• Have 2 or more years of security-related experience.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.