Director, Community Impact and Partnerships

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Job Summary
The Director of Community Impact and Partnerships is responsible for developing, leading, and executing strategies that strengthen ServiceSource's presence, partnerships, and impact across the communities we serve. This role builds and manages relationships with key stakeholders, including major donors, business leaders, corporate partners, community organizations, and other key stakeholders to increase philanthropic support, enhance visibility and promote the mission of ServiceSource and its affiliates.

Working collaboratively with organizational leadership and affiliate Executive Directors, the Director will develop tailored donor cultivation plans for affiliate offices, support local outreach initiatives, and ensure consistent, strategic engagement across our family of organizations. This position plays a pivotal role in expanding community-based collaborations, elevating donor stewardship, and coordinating outreach that drives fundraising and program growth.

Primary Duties
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rate on the Annual Performance Review.

• Develop and coordinate donor cultivation plans with defined Key Performance Indicators (KPIs) for each affiliated organization with input from the ServiceSource Foundation Executive Vice President, Vice President of External Affairs/Communications, Chief Program Officer, and affiliate Executive Directors.

• Work with ServiceSource leadership and affiliate Executive Directors in cultivating key community relationships and building strong pipelines for coordinated partnerships for collaboration, growth and financial support.

• Support local affiliate staff in securing support from donors, through sponsorship of local events and individual donor cultivation that results in increased visibility, and collaborative investment in our shared ServiceSource mission.

• Work with Executive Directors to develop donor cultivation strategies, coordinate solicitation requests, presentations, and other materials to engage new partners and donors.

• Work collaboratively with the Communications team to develop outreach materials and highlight donor success stories to increase the visibility of ServiceSource and its affiliates.

Additional Responsibilities

• Work with affiliate program staff to identify gaps within programmatic priorities and track compelling data to communicate both the impact of the programs and need for sustainable funding.

• Must be willing to travel to affiliate offices to understand programs and support fundraising and community outreach events. Estimated that 25 percent of time may be spent traveling and onsite at affiliate locations (primarily Delaware, Florida, North Carolina, Utah and Virginia).

Qualifications: Education, Experience and Certification(s)

• Bachelor's degree in communications, business or related field required.

• 5-10 years of demonstrated experience in leading fundraising, community, and donor engagement activities required.

• Knowledge, Skills and Abilities

• Self-motivated and skilled at collaborating with all organizational levels, internal and external.

• Proficient in Microsoft Office suite

• Experience with, or ability to learn, new systems such as Blackbaud donor database.

• Strong communicator with the ability to effectively share our mission.

• Excellent project management, problem-solving, and multitasking skills.

• Outstanding interpersonal skills and effective in cross-functional team collaboration.

• Professional, resourceful, and detail oriented.

• Nonprofit experience a plus.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information