Cafe Supervisor

Join our team as a Cafe Supervisor at The Stella Hotel & Ballroom!

Do you love creating a welcoming cafe experience while leading a team and keeping operations running smoothly? The Stella Hotel & Ballroom is looking for an energetic and service-focused Cafe Supervisor to oversee daily cafe operations, support staff, and ensure every guest enjoys a memorable experience. This role is perfect for someone who enjoys hospitality, thrives in a fast-paced environment, and wants to help create engaging events and experiences within the cafe.

What You'll Do

• Oversee daily operations of the cafe including service execution, cleanliness, and guest experience.

• Provide welcoming, personalized service to guests while supporting the cafe team during shifts.

• Manage scheduling, staffing coverage, and labor costs for approximately five cafe shifts per week.

• Maintain inventory of food, beverages, and supplies and ensure displays are stocked and visually appealing.

• Monitor cafe profitability through cost control and quality service standards.

• Train, coach, and support cafe staff while promoting a positive team environment.

• Plan and help execute cafe events and programming to drive guest engagement and revenue.

What You'll Bring

• 3-5 years of experience in hospitality, cafe operations, hotel food & beverage, or banquet supervision.

• Strong customer service skills and a passion for creating positive guest experiences.

• Experience with point-of-sale systems and basic hospitality technology.

• Ability to lead and support a team in a fast-paced environment.

• Strong organizational skills and attention to detail.

• Comfort working a hands-on role that includes guest interaction, service support, and operational oversight.

Compensation & Benefits

• Starting at $17 per hour

• Approximately 34.5 hours per week.

• Full benefits package including medical, dental, vision, disability coverage, and more.

• 401(k) with 6% company match.

• 14.5 days PTO and paid holidays.

• Opportunity to help shape unique cafe events and experiences at a vibrant hotel property.

If you're ready to bring energy, leadership, and great hospitality to our cafe team, we'd love to hear from you-apply today to join The Stella Hotel & Ballroom!

Gorman & Company is an Equal Employment Opportunity employer.