MSP Onboarding Specialist

As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.

Check Point Software Technologies has been honored by Time Magazine as one of the World's Best Companies for 2024 and Newsweek's 2025 list of Americas Best Cybersecurity Companies. We've also earned a spot on the Forbes list of the World's Best Places to Work for five consecutive years (2020-2024) and recognized as one of the World's Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.

The MSP Onboarding Specialist is responsible for ensuring new MSP partners successfully activate, onboard, and begin transacting quickly after signing. This role acts as the bridge between Sales, Product, and Partner Success-combining technical guidance with operational execution to create a smooth, value-driven onboarding experience.

Success in this role is measured by time-to-first-transaction, onboarding completion rates, and early partner satisfaction.

• Own the post-sale onboarding experience for newly signed MSP partners
• Partner closely with Sales to ensure clean handoffs and alignment on partner goals
• Guide MSPs through:




• Platform setup and configuration
• Licensing, provisioning, and marketplace alignment
• Operational workflows and best practices




• Troubleshoot early technical or operational blockers that prevent MSPs from transacting
• Educate partners on "day one" and "day thirty" success milestones
• Document onboarding processes and identify areas for improvement
• Transition onboarded MSPs smoothly to the Partner Success Manager once activation is complete

Success Metrics

• Time to first transaction
• Percentage of MSPs transacting within first 30/60 days
• Onboarding completion rate
• Early NPS / CSAT scores

• Experience working with MSPs or in the MSP ecosystem
• Strong understanding of SaaS onboarding, marketplaces, or channel programs
• Comfortable balancing technical conversations with operational execution
• Highly organized with strong follow-through
• Experience collaborating with Sales and Customer Success teams

• Must be eligible to work in the United States without sponsorship from an employer now or in the future.

EOE M/F/Veterans/Disabled