Security Officer - Lobby Reception

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Reception in Wilson, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer with Allied Universal at a busy retail and mall location, you will be the first point of contact for guests, supporting a welcoming experience while monitoring access, cameras, and activity for security-related concerns. You will greet and assist visitors, manage calls and visitor logs, and communicate issues to on-site teams. Bring an agile, reliable, innovative mindset and a caring, integrity-driven approach rooted in teamwork.

Position Type: Full Time

Pay Rate: $17.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to guests, tenants, and store personnel at a retail location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the front desk by greeting and directing visitors, managing sign-in and sign-out, issuing visitor credentials, and maintaining access control in accordance with site procedures.
• Monitor cameras, alarms, and other security-related systems from the front desk, document observations, and report suspicious activity and/or policy concerns through established channels.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalation and coordinating with site management and/or emergency services as directed.
• Complete required reports and logs such as incident reports, visitor logs, and shift activity summaries, and communicate key updates during shift handoff.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.