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Benefits and Leave Program Manager

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Mar 05, 2026
The Program Manager plans, executes and supports discrete programs within Benefits and Leaves to advance the overall mission. This role works directly with the Director, Benefits and Leave Administration and is an integral member of the team. Working with Benefits and Leave leaders, this position will oversee programs that will create a Benefits and Leave Administration function that is scalable and flexible by aligning, standardizing and improving processes and programs. 1. Benefits and Leave Administration Program Management * Maintains an in-depth working knowledge of the services offered within Benefits and Leave Administration. * Works with team members and leadership on ensuring day to day case activities are occurring within established timeframes. * Evalates trends to leadership as appropriate. * Develops and oversees comprehensive benefits and leave calendar of ongoing activities to ensure timeframes are met. * With support from team, creates and maintains all SOPs and ensures compliance with operating policies and procedures. Will lead discrete compliance efforts on an ad hoc basis. * Maintains all departmental training resources Establishes and maintains strong relationships with Hospital/Organization HR and Centers of Excellence. * Staffs all departmental projects/programs and maintains timelines, deliverables and communications as specified in program management section. 2. Program Management * Coordinates and manages activities. * Develops project plans if necessary and helps define deliverables. * Maintains program documentation including, but not limited to: Meeting Agendas, RAIL, project/program deliverables etc. * Facilitates meetings and/or participates in meetings focused on benefit and leave related activities * Clearly communicates timelines, objectives, milestones and deliverables to stakeholders and oversees execution. * Provides status updates to leadership on a regular basis. * Escalates and resolves issues in a timely and effective manner. Education Bachelor's Degree Related Field of Study required Experience can be accepted in lieu of a degree Experience 2-3 years Program Management Experience required Knowledge, Skills and Abilities - Strong leadership and project management skills, with the ability to effectively coordinate and delegate tasks, manage timelines, and drive results. - Excellent interpersonal and communication skills, with the ability to engage and collaborate with staff at all levels. Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.