Senior Maintenance Supervisor - Phoenix Regional Office (Hybrid)

Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity.

Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally.

POSITION SUMMARY: The Senior Maintenance Supervisor oversees and performs daily maintenance operations, including repairs, turnovers, preventive maintenance, inspections, and emergency response. This role ensures safe, clean, and compliant property conditions; manages digital work orders, inventory, and purchasing; and maintains building systems such as plumbing, electrical, HVAC, and mechanical equipment. The position also supports groundskeeping, snow removal, pool care, and maintenance shop organization, while adhering to OSHA, company policies, and Fair Housing standards. Regular travel, training participation, and additional duties assigned by management are required to support overall property performance.

ESSENTIAL FUNCTIONS:

1. Executes all essential duties of the Lead Maintenance Technician and/or Maintenance Technician as needed, including repairs, turnovers, and general building maintenance.
2. Participates in ongoing property improvement planning, preventive maintenance programs, and required inspections (including State, HUD, lender, and thirdparty unit inspections).
3. Responds to on call emergencies per schedule, returning calls within 10 minutes and arriving onsite within 30 minutes in accordance with crisis response policies.
4. Reviews daily digital work orders, updates documentation, completes requests within required timeframes, and communicates delays to residents and the Community Manager.
5. Conducts routine property, building, and unit inspections, identifying and reporting unusual or unsafe conditions, lease violations, or maintenance needs.
6. Provides general plumbing, electrical, carpentry, mechanical, and appliance repairs; maintains HVAC systems, boilers, water heaters, and major equipment in safe operating condition.
7. Completes vacant unit turns, including repair, painting, cleaning, lock changes, rekeying, and preparation to meet company standards.
8. Maintains common areas, maintenance shops, mechanical rooms, pools/spas, and grounds in a clean, organized, and safe condition.
9. Executes snow and ice removal duties, ensuring required walkways and building areas are cleared by designated times and properly documented.
10. Follows preventive maintenance procedures, tests emergency equipment, replaces furnace filters, and initiates repairs that prevent future expense.
11. Manages inventory, tools, and supplies; obtains bids when needed; and secures required approvals and purchase orders before purchasing goods or services.
12. Ensures compliance with OSHA, company policies, safety procedures, MSDS requirements, key control policies, and Federal Fair Housing laws.
13. Attends required meetings and training sessions; completes mandatory online courses; and maintains regular, reliable attendance and professional conduct.
14. Travels to assigned properties as directed by Senior Management, codes travel expenses appropriately, and maintains proper use and care of companyissued uniforms, ID badges, and digital devices.
15. Supports additional duties as assigned, including caretaking, groundskeeping, property performance reporting, and maintenance shop setup to ensure regulatory and operational compliance.
16. Other duties assigned by supervisor.

QUALIFICATIONS: (Knowledge, Skills, Abilities, Education, Training and Experience.)

• High school diploma required; CRMT certification preferred.
• Minimum of 3-5 years of fulltime maintenance experience with progressively responsible onsite supervisory duties.
• Proficiency with Microsoft Office; Yardi experience preferred.
• Strong communication skills in English; ability to read and write instructions and correspondence clearly.
• Solid reasoning and troubleshooting abilities; able to follow written, verbal, and diagram instructions and resolve problems with multiple variables.
• Professional appearance and strong customer service skills, with the ability to work effectively with residents and understand their needs.
• Demonstrates consistent safety practices, good judgment, and the ability to operate hand and power tools.
• Holds applicable licenses/certifications as required, such as Special Boiler License, 2nd Class Boiler License (or ability to obtain within six months), EPA 608 Universal Freon Certification, and CPO/AFO certification.
• Maintains a valid driver's license, insurance, and ability to drive.
• Possesses advanced knowledge of electrical and plumbing systems, appliance repair, HVAC, carpentry, flooring repair, painting, pool operations, and relevant building codes.

About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.

We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.

Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.

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