Sales Solution Engineer- Healthcare

Location: Remote - US Work Arrangement: Remote

Hyland is looking for a technically skilled and customer-focused Sales Solution Engineer to support our Healthcare sales team through the pre-sales process. In this role, you will serve as the technical point of contact for customer engagements, developing and presenting tailored solution demonstrations that address the unique needs of healthcare organizations. You'll collaborate closely with sales, global services, and product development to deliver a seamless and compelling customer experience. If you have a passion for healthcare technology, enterprise content management, and driving customer success, we'd love to hear from you.

Act as the technical point of contact on standard customer engagements; coordinate customer pre-sales meetings and determine technical requirements.
• Create a demonstration of the solution strategy, applying basic solutions and best practice knowledge; present demonstration of proposed solution to key customer stakeholders for validation and buy-in.
• Coordinate meetings with global services to transition key information; remain actively involved in the process to ensure a seamless transfer of the customer.
• Compose internal documentation that fully reflects all activity related to the solution strategy; provide technical responses for requests for proposals (RFPs).
• Consistently provide input on how to improve internal efficiencies; grow knowledge and stay aware of best practices and market trends.
• Participate in trade shows, conferences, and events; work with Development in support of solution enhancements.

• Bachelor's degree in a related field, such as Management Information Systems or Computer Science, or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job.
• Technical Sales experience; knowledge of Enterprise Content Management (ECM); knowledge of general software implementation methodologies.
• Demonstrated ability to develop and use engaging, informative, and compelling presentation methodologies; speak or write with ease, clarity, and impact using a communication style appropriate to the subject and the audience.
• Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus; good collaboration skills applied successfully within team as well as with other areas.
• Self-directed with the ability to manage projects to completion; able to thrive in a fast-paced, deadline-driven environment; driven to learn and stay current professionally. Up to 60% travel time required.

• Experience working in or supporting healthcare industry clients with a strong understanding of healthcare workflows, compliance requirements, and clinical or administrative operations.
• Familiarity with healthcare IT systems such as EHR/EMR platforms, PACS, or health information management solutions.
• Proven ability to translate complex technical concepts into clear, business-focused narratives for executive and clinical audiences.
• Experience responding to enterprise-level RFPs and RFIs with technically accurate and compelling written responses.
• Demonstrated ability to collaborate cross-functionally with sales, services, and product development teams to deliver seamless customer experiences.

Hyland is the pioneer of the Content Innovation Cloud, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industryleading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employeecentric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.