LTD - Senior Patient Specialist - Quality and Patient Safety - FT Days HYBRID (3 Months)

UCI Healthis one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includesUCI Health - Orange,UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties. As Orange County's only academic health systems, UCI Health is home to the onlyNational Cancer Institute-designated comprehensive cancer centerbased in the county, the region's only American College of Surgeons-verifiedLevel I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 GeriatricEmergency Departmentand a nationally recognizedregional burn centerverified by the American Burn Association. Powered byUC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Position Summary:

Incumbent will be responsible for ensuring the safety and well-being of patients across the UCI care continuum. Responsible for spearheading the development, implementation and maintenance of a comprehensive patient safety program, including cause analysis, incident report management, safety rounds, and organizational safety training. Works with Quality, Patient Safety and Transformation leadership, clinical and medical leadership in analyzing the human, organizational, and system factors contributing to adverse events and work with them to identify and implement risk reduction strategies that promote patient safety. Manages collection, processing, documentation, and follow-up on adverse events, including performing daily surveillance and causal analysis of highly complex patient safety incidents, adverse events, errors, and areas of noncompliance. Recommends changes, policies or programs that could prevent future errors. Promotes a culture of safety by organizing and conducting patient safety rounds and addressing potential risks and patient safety concerns. Promotes and supports the Great Catch program and overall recognition of safety efforts by frontline staff and providers. Serves as a lead and a resource on patient safety activities, projects and initiatives. Supports the Critical Events Management Team in the escalation, discussion and follow-up of high severity and high-risk safety events.

Required Qualifications:

• Thorough knowledge of patient safety reporting systems and adverse event management.
• Strong leadership abilities, including the ability to motivate and engage others in patient safety initiatives.
• Knowledge of healthcare regulatory standards (e.g., The Joint Commission, CMS) and their impact on patient safety
• In-depth knowledge of patient safety principles, regulatory guidelines, and best practices
• Extensive (5+ years) experience in patient safety, quality, regulatory and/or risk within a healthcare setting.
• Expert in conducting root cause analysis and utilizing other risk assessment tools and methodologies.
• Exceptional communication and interpersonal skills to effectively collaborate with various stakeholders and drive change.
• Excellent analytical skills with the ability to identify trends, analyze data, and implement evidence-based interventions
• Demonstrates a leadership style that builds and maintains a climate of trust and inspires commitment from others to cultivate a culture of safety.
• Consistently interacts with all members of the organization in ways that enhance understanding, respect, cooperation and problem solving
• Bachelor's Degree in healthcare administration, public health, nursing or other relevant field
• Ability to communicate with front line staff and senior leadership in an effective and psychologically safe manner.

Preferred Qualifications:

• Master's Degree in Related Field
• Certification in patient safety, risk management, or quality improvement (e.g., Certified Professional in Patient Safety) is highly preferred.

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.