New

Customer Service Representative

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Utah, Salt Lake City
Feb 24, 2026
Overview We're seeking a detailoriented Customer Service Representative to support depositor account customers by providing accurate information, timely issue resolution, and exceptional service across phone, email, and written inquiries. This role requires strong communication skills, the ability to manage multiple priorities, and a commitment to maintaining professionalism in a fastpaced environment. Key Responsibilities * Respond to incoming customer calls and inquiries. * Provide accurate information regarding deposit products, programs, policies, and processes. * Process telephone requests for account information and applications, and communicate outcomes to customers. * Maintain and update existing accounts in accordance with servicing guidelines. * Research, analyze, verify, reconcile, and perform required account actions promptly. * Handle email and written correspondence professionally and accurately. * Demonstrate effective problemsolving and resolution skills. * Report issues affecting customer satisfaction and escalate complaints as appropriate. * Maintain knowledge of comparable and competitor products. * Follow up on customer inquiries in a timely and accurate manner. Required Qualifications * High School Diploma or equivalent. * Experience in banking or customer service. * Strong knowledge of business processes and departmental procedures. * Proficiency in Microsoft Word and Excel. * Ability to manage multiple priorities in a timesensitive environment. * Strong attention to detail, organization, and communication skills. * Ability to stay calm and professional while resolving complex issues. Work Environment * Hybrid Schedule: * First 90 days in-office (performancebased). * Afterward, hybrid schedule requiring at least 8 inoffice days per month (approximately twice per week). Job Type & LocationThis is a Contract to Hire position based out of Salt Lake City, UT. Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Salt Lake City,UT. Application DeadlineThis position is anticipated to close on Mar 9, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.