Senior Project Manager -Third Party Applications

BrightSpring Health Services

The Senior Project Manager for Application Management is responsible for overseeing and coordinating projects and initiatives across PharMerica's third-party pharmacy and document management systems within the Application Management team. This role includes managing software licensing, ensuring accurate tracking and compliance, and reporting key executive communications to the Senior Director of Application Management. With a focus on agile methodologies, the Senior Project Manager will leverage Agile and Scrum frameworks to drive project execution and continuous improvement. This position works closely with technical, support, and release managers to facilitate cross-functional collaboration and ensure successful delivery of key initiatives. Reporting to the Senior Director of Application Management, this role plays a critical part in supporting strategic goals, enhancing application performance, and optimizing user satisfaction.

Develops, plans, and executes project schedules and timelines, ensuring that all deliverables meet established goals and deadlines. Apply Agile methodologies to facilitate sprint planning, stand-ups, and retrospectives, ensuring effective team engagement and project progression.
• Coordinates with internal teams-including support, technical, and development-to manage resources effectively and ensure timely project completion.
• Identifies and mitigate project risks, resolving issues proactively to maintain smooth program progression.
• Serves as the central point of coordination between all functional teams within Application Management, including the Senior Technical Manager, Senior Application Support and Release Manager, and Manager of Integrations and Interfaces.
• Ensures consistent communication with the Senior Director of Application Management, providing updates on project statuses, timelines, key milestones, and executive communications.
• Facilitates regular project meetings with team members and stakeholders to review progress, address challenges, and realign priorities as needed.
• Oversees software licensing across third-party pharmacy and document management systems, ensuring compliance, proper utilization, and renewal tracking.
• Maintains accurate records of software licenses and work with relevant stakeholders to manage software procurement needs.
• Provides regular updates on licensing status and potential risks to the Senior Director of Application Management.
• Oversees resource allocation to ensure that teams are appropriately staffed and supported to meet project needs.
• Tracks project budgets and manage spending within allocated limits, providing financial updates to the Senior Director of Application Management.
• Collaborates with departmental leadership to optimize resource use and support capacity planning.
• Develops and maintain comprehensive project documentation, including schedules, project plans, and status reports, to ensure project transparency and continuity.
• Prepares regular program updates and executive summaries for senior leadership, highlighting progress, accomplishments, and any areas of concern.
• Implements reporting processes to track key performance indicators (KPIs) related to project milestones, timelines, and resource utilization.
• Drives continuous improvement initiatives to enhance project management practices, optimize workflows, and increase efficiency across the Application Management team.
• Gathers feedback from team members and stakeholders to identify opportunities for process enhancements, leveraging Agile and Scrum best practices to support iterative improvement.
• Implements best practices in program management to ensure consistency, reliability, and high-quality project delivery.

• Minimum of 5 years of experience in program or project management within healthcare, pharmacy, or technology environments.
• Proven expertise in managing complex, cross-functional projects with a focus on application management or similar technical domains.
• Familiarity with Agile methodologies with the ability to facilitate sprints if needed.
• Understanding of software licensing management and compliance.
• Strong ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
• Demonstrated ability to work collaboratively with cross-functional teams, including technical, support, and business stakeholders.
• Highly detail-oriented with excellent analytical abilities and a proactive approach to problem resolution.
• Excellent written and verbal communication skills, with the ability to present information effectively to all levels of the organization.

Performance Expectations:

• Ensure successful, on-time delivery of all assigned projects, meeting departmental and organizational objectives.
• Facilitate effective cross-functional communication and collaboration to support shared goals and project success.
• Maintain accurate and up-to-date documentation and reporting, providing transparency on project statuses, resource use, and software licensing.
• Foster a culture of continuous improvement within the Application Management team, implementing best practices in program management and Agile methodologies.

This role requires strong organizational, leadership, and communication skills to support PharMerica's Application Management team in meeting its strategic objectives. The ideal candidate will be detail-oriented, proactive, and adept at managing complex projects and licensing across diverse technical and operational teams, with a focus on Agile practices and continuous improvement.