Library Security Services Representative - Library

TITLE

Library Security Services Representative

JOB SUMMARY

Performs security services work in the protection of property against theft, vandalism, illegal entry, and other destructive acts. Responsibilities include periodic patrol of the Blagg-Huey Library building and grounds, examination of doors and windows, and observation of people and unusual occurrences. Work is performed under minimal supervision and performance is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Manager, Administrative Services

Supervises: No supervisory responsibilities

ESSENTIAL DUTIES - May include, but not limited to the following:

• Patrols assigned areas to check for criminal activity, rule violations and irregularities.

• Locks and unlocks buildings.

• Activates and deactivates alarms.

• Warns violators of rule infractions such as loitering.

• Examines doors, windows, and gates to determine that they are secure.

• Watches for and reports emergencies and irregularities immediately upon discovery.

• Sounds alarm or calls police or dispatcher in case of emergency.

• Prepares incident reports for files.

• Performs courtesy escorts to students, faculty, and staff.

• Contacts TWU Police for response as needed.

ADDITIONAL DUTIES

• Performs other duties as requested.

EDUCATION

High school diploma or equivalent required. Some college preferred. Security certification preferred.

EXPERIENCE

Security or related experience preferred.

REQUIREMENTS

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.

All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

• Exceptional customer service skills.

• Strong conflict resolution skills.

• Strong situational awareness skills.

• Ability to coordinate work with other employees, providing direct instruction as assigned.

• Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.

• Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.

• Ability to communicate effectively orally, by phone, in person, and in writing.

• Ability to represent the department and University in a friendly, courteous, and professional manner.

• Ability to maintain composure and a calm atmosphere at all times.

• Ability to effectively respond to emergency situations in a timely manner.

• Ability to use a personal computer and other office equipment, including related university software and email.

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The physical demands of this position include: sitting for long periods of time, standing, walking, bending, reaching overhead, hearing, listening, talking, climbing stairs, climbing ladders, kneeling, and squatting. The employee may be required to travel. The employee must occasionally lift and/or move more that 10 pounds. Depending on library building hours and assigned work schedules, employee may be required to work evenings and weekends.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is performed in a typical interior work environment.

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.

Texas Woman's University, an AA/EEO employer, provides equal opportunity to all employees and applicants for employment and prohibits discrimination on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected category, class or characteristic.

All offers of employment will be contingent on the candidate's ability to provide documents which establish proof of identity and eligibility to work in the United States. Positions at Texas Woman's University deemed security-sensitive require background checks and verification of all academic credentials.

If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government. For additional information regarding registration or status, you can contact the Selective Service System at 847-688-6888 or www.sss.gov.