Product Analyst - Insured Solutions

What is the opportunity?

Insured Solutions product team serves as a primary source of product support for annuities and insurance products across RBC Wealth Management distribution channels, with primary support being for the Private Client Group. The other supported business line can include Clearing and Custody.

The Insured Solutions Product Analyst assists in the development, support, and growth of RBC Wealth Management's annuity and insurance platforms.

The Insured Solutions Product Analyst assists in the support of technology and business initiatives and vendor relationships designed to support and promote the adoption of annuities and insurance in client portfolios.

This role is directly aligned to functional and organizational responsibilities around support of trade processing, product selection, product and carrier onboarding and ongoing management, technology application initiatives and testing, and operational risk management.

What will you do?

Trade & Transition Support

• Develop relationships with internal partners and external vendors to enhance service and advisor experience, minimize risk, and drive growth in platform assets and revenue.
• Support advisors, general agent point of sale, and wholesalers in the ticketing of insurance and annuity trades to optimize the experience for the advisor and client. Partner closely with Insured Solutions team members, Field Service Group, Premier and Business Supervision Group.
• Serve as liaison between advisors, Insured Solutions Product and internal departments to troubleshoot and resolve issues related to annuity and insurance trade ticketing and processing, onboarding of new recruits and change of broker dealer, commission issues and support of technology platforms.
• Support file reconciliation/trade processing to proactively identify trade issues and follow up with internal and external partners to resolve as appropriate.
• Possess a strong understanding of the policies and procedures to assist advisors in conducting the insurance and annuity business appropriately.
• Inform Sr Product Analyst and Sr Product Manager of feedback, trends, opportunities for improvement and possible solutions on trade ticketing and processing, new recruit onboarding, other areas involved in.
• Participate in insurance and annuity technology initiatives including but not limited to application user acceptance and post implementation validation testing.
• Support Sr Product Analyst and Sr Product Manager on projects, product management and monitoring functions. Communicate status of work/initiatives and when necessary, escalate appropriate issues/topics for timely resolution.
• Support Insured Solutions Distribution team with information for proactive advisor outreach and resolution of transaction related issues as assigned.
• Assist with routine and ad-hoc administrative activities, including, but not limited to, information collection and business reporting.

Training

• Assist in identifying training opportunities and delivering training for advisors, client associates, internal home office groups, General Agent and wholesale partners to enable strong support and execution of trade ticketing.
• Facilitate understanding across internal partners of best practices when transitioning insurance and annuities during new recruit onboarding.

What do you need to succeed?

Must-have

• Undergraduate degree (BA / BS) preferred with concentration in business, economics, finance, or marketing.
• Basic knowledge of financial markets and investment industry.
• 3-5 years annuity and insurance experience with a strong understanding of annuities and insurance products including product features, benefits, industry knowledge and regulations.
• Knowledge and understanding of the sales processes for annuities and insurance.
• Demonstrated strong relationship management skills with management, internal and external partners.
• Ability to apply critical thinking to carry out a variety of instructions, solve problems and draw valid conclusions.
• Ability to work with and analyze data.
• Excellent organizational skills with ability to prioritize workload in a time-sensitive environment.
• Awareness of the regulatory frameworks affecting annuities and insurance.
• Advanced computer skills and proficiency in use of MSOffice products (especially Excel).
• Series 7, Series 63 or 65/66 licensed or ability to obtain within 12 months.
• Insurance licensed or ability to obtain within 12 months.
• Ability to thrive within a fast-paced team environment.
• Ability to work independently.
• Ability to effectively manage and prioritize multiple tasks.
• Willingness to learn about new products and processes in a short timeframe.
• Organizational awareness across multiple distribution channels.
• Strong analytical / problem solving / organizational skills.
• Strong written and oral communication skills.
• Strong customer service orientation
• Adaptable to changing market and business conditions

Nice-to-have

• 5+ years financial markets experience
• Understanding of comprehensive financial planning tools

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The expected salary range for this particular position is $55,000-$95,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.