New

Operations Manager

University of Georgia

retirement plan

United States, Georgia, Athens

Feb 19, 2026

Posting Details

Posting Number	S14741P
Working Title	Operations Manager
Department	PSO-Carl Vinson Inst of Govt
About the University of Georgia	Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department	The UGA Carl Vinson Institute of Government - Who We Are As a Public Service and Outreach unit at the University of Georgia, the UGA Institute of Government contributes directly to the university's overarching public service mission of improving people's lives by helping to create jobs and prosperity, developing leaders, and addressing critical issues. This public service mission, and the Institute of Government's role in its success, is at the heart of UGA's land-grant and sea-grant mission to serve the State of Georgia and its residents. We have a team of experts who inform, inspire, and innovate every day so that governments, large and small, can be more efficient and responsive to their citizens, address current and emerging challenges, and serve the public with excellence. We are uniquely positioned to provide impartial support to local governments and state agencies and convene multidisciplinary and intragovernmental groups to plan for and address many of the challenges faced by communities across Georgia. Our areas of expertise and focus include workforce and economic development; infrastructure and community resilience; government operations and organizational effectiveness; measuring and reporting on impact and outcomes; building skills, knowledge and capacity of government leaders and teams; and maximizing technology and data for governments and their leaders. Whether it is through our award-winning PROPEL (Planning Rural Opportunities for Prosperity and Economic Leadership) program for rural communities, our CyberArch student program that helps Georgia communities increase their cybersecurity, our efforts to build a visionary plan for military and community partnerships to spur economic prosperity and resilient infrastructure, our financial management certificate program to build the capacity of public officials, or hosting educational events about e-mobility strategies for local governments .... We Know Georgia. Fulfilling our land-grant and sea-grant mission to serve the State of Georgia is more than a project. It's our purpose. We are growing and excited to add individuals to our team who share our commitment to public service - building stronger communities, inspiring economic resilience, and improving quality of life for communities across Georgia and beyond. Our Culture - How We Operate We disseminate knowledge through research, scholarship, and instruction. We collaborate internally across our areas of expertise and across the university with academic researchers to bring best practices and expert insights to the governments and communities we serve. We are committed to fielding a team of experts who have a variety of professional and academic experiences and are grounded in our culture of excellence and approach our work with Georgia's governments in a comprehensive and objective fashion.
College/Unit/Department website	www.CVIOG.uga.edu
Posting Type	External
Retirement Plan	TRS or ORP
Employment Type	Employee
Benefits Eligibility	Benefits Eligible
Full/Part time	Full Time
Work Schedule
Additional Schedule Information	Normal business hours are M-F, 8-5. After hours may be needed at times.
Advertised Salary	Commensurate with Experience
Posting Date	02/19/2026
Open until filled	Yes
Closing Date
Proposed Starting Date	04/01/2026
Special Instructions to Applicants	Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.
Location of Vacancy	Athens Area
EEO Policy Statement	The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu).
USG Core Values Statement	The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title	IT Manager
FLSA	Exempt
FTE	1.00
Minimum Qualifications	Bachelor's degree in a related field or equivalent plus 10 years of professional experience to include 3 years of supervisory experience
Preferred Qualifications	Knowledge of UGA technology platforms, services, policies, and procedures. Experience working within a large, complex multi-stakeholder organizational environment, such as a large public university or similar institution. Experience partnering with central IT, facilities and enterprise service units. Demonstrated ability to identify operational risks and effectively communicate recommendations to leadership.
Position Summary	The Institute of Government Operations Manager is responsible for managing the IT (network and desktop), and facilities needs for the Institute of Government, across all locations in Athens, Atlanta, UGA Gwinnett, and for employees working from off-site locations. This role requires a collaborative leader with demonstrated technical expertise to manage and optimize IT and facilities operations in support of the Institute's mission and day-to-day activities. This position leads and supervises all IT and Facilities staff and supports Institute leadership through effective coordination, communication, and operational guidance with primary areas of focus that include the following: Operational Efficiency: Ensuring IT systems and physical facilities run smoothly and meet the needs of the organization; developing and implementing support processes and procedures; assessing and recommending improvements to systems, tools, and workflows; supporting tools and technology solutions; creating and publishing support materials and documentation that promote consistency, clarity, and effective service delivery. Security and Compliance: Maintaining robust IT security measures and ensuring compliance with health, safety, and environmental regulations that protect the organization from potential risk and liabilities, and escalating issues or concerns appropriately to institute leadership. Innovation and Technology: Staying up to date with technology trends and implementing innovative solutions to support the organizational capabilities and growth while improving processes in alignment with institutional standards, timelines, and available resources. Strategic Planning: Providing recommendations to senior management based on IT and facilities insights, ensuring alignment with overall strategic goals of the Institute of Government, and supporting leadership decision-making through clear analysis and communication of operational considerations.
Knowledge, Skills, Abilities and/or Competencies	Bachelor's degree in a related field Proven experience in IT and facilities management Extensive technical knowledge of IT systems, networks, and security, including installation, support, and maintenance Proven leadership and team management skills Proven project management skills Demonstrated problem-solving and decision-making abilities Ability to communicate verbally and in writing with all levels of the organization, including clearly communicating issues, constraints, timelines, and recommendations Ability to manage multiple and competing priorities with attention to coordination, follow-through, and accountability
Physical Demands	Normal office operating environment On call for emergency response and system maintenance on a 24/7 basis Some daily travel is required to Institute of Government locations outside of Athens Ability to lift up to 45 pounds
Is driving a responsibility of this position?	Yes
Is this a Position of Trust?	Yes
Does this position have operation, access, or control of financial resources?	No
Does this position require a P-Card?	No
Is having a P-Card an essential function of this position?	No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?	No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)	Yes
Credit and P-Card policy	Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy	Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Day-to-Day Technology and Systems Operations and Oversight

Oversee the installation, configuration, and maintenance of hardware, software, and network systems.
Ensure the security and integrity of IT systems and data.
Manage IT technical support services, including troubleshooting and resolving technical issues.
Develop and manage the technology process for budgeting and sourcing for hardware, software, and peripheral components in consultation and partnership with the Fiscal Affairs team and divisional leaders.
Liaison with UGA's Enterprise Information Technology Services unit, PSO technology teams, and other system support groups across campus and the University System of Georgia (USG).
Serve as the primary point of coordination for IT-related issues, ensuring timely communication, escalation when appropriate, and follow-through to resolution.

Percentage of time

Duties/Responsibilities

Facilities Operations Management and Oversight

Oversee the maintenance and operation of the institute's physical facilities.
Ensure compliance with health, safety, and environmental regulations.
Liaison with UGA Facilities Management Division for building and grounds upkeep
Manage vendor/contractor relationships and service contracts for facilities-related services.
Coordinate office space planning and allocation.
Develop and manage processes related to budgeting for facilities changes and improvement.
Implement and manage facility improvement projects in consultation with divisional and unit leaders.
Develop and manage processes related to the acquisition and inventory of equipment and furniture.
Establish and monitor building security planning and systems.
Establish and coordinate policies and procedures for the use of the Seney Stovall Chapel.
Proactively identify facilities-related challenges and communicate impacts, dependencies, and timelines to leadership and campus partners.

Percentage of time

Duties/Responsibilities

IT and Facilities Strategy and Infrastructure

Establish IT and Facilities strategies, ensuring they support and enable the institute's broader mission and vision.
Develop, document, and implement related policies and procedures.
Stay updated with latest technology trends and advancements relevant to the Institute's operations and needs.
Understand and assess technology needs of the institute and each of its operating divisions.
Regularly assess and document the current state of IT systems, including hardware, software, and network components.
Ensure IT strategy and practices address managing and working with sensitive data, including both HIPAA and FERPA data.
Identify gaps, risks, and improvement opportunities and communicate findings and recommendations to Institute leadership.

Percentage of time

Duties/Responsibilities

Leadership and Collaboration

Lead, coach, and support development of a team of IT and facilities staff professionals.
Direct daily operations of the IT and Facilities team.
Oversee and manage workloads and project assignments.
Collaborate across the Institute of Government to understand and address IT and facilities needs for the organization as a whole and at the divisional level, and provide recommendations to senior management.
Foster and maintain a strong working relationship with UGA central units and ensure transparent, timely communication with Institute leadership regarding operational issues, risks, and progress.

Percentage of time