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Project Coordinator, Workday / Service Now Governance

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
335 Revolution Drive (Show on map)
Feb 18, 2026
About Us
Learn from others and be inspired. Work hard to solve for unknowns. Chase solutions. Be a part of something greater.
At Mass General Brigham, we know it takes a range of talented professionals to advance our mission-from doctors, nurses, business professionals and tech experts to dedicated researchers and systems analysts.
We're helping patients get the best care possible by working on digital health experience, analyzing big data to streamline the delivery of care, and reaching out to medically complex patients to better understand their needs. Together, we're connecting premier hospitals and health professionals to help serve patients and communities with high-quality, safe, and accessible care.
Mass General Brigham provides a welcoming environment to employees, patients, and families.
The Opportunity
The Project Coordinator is responsible for providing administrative support to Digital projects by analyzing requirements, collaborating with Digital teams, and contributing to the successful implementation of the project. and managing projects of small scope.
*Provide assistance to management and Technical Project Managers in request management, project prioritization, resource allocation, and regular portfolio reviews.
*Research, collect, and evaluate project data necessary to meet project reporting and evaluation requirements.
*Design and develop the configurations to be deployed on systems using the approved solution assessment to meet customer requirements.
*Provide technical assistance to management and Technical Project Managers in the creation of project concept and project charter documents.
*Develop, maintain, update, and oversee project plans and schedules using tools.
*Performs other duties as assigned
*Complies with all policies and standards

  • Bachelor's Degree Related Field of Study required
  • MGB can review and consider experience in lieu of a degree?
  • Related work experience highly preferred, 1 year preferred

Skills for Succes

  • Developing knowledge of project management principles, concepts, and practices.
  • Knowledge of the system development life cycle used for the development of new systems and enhancements to existing information systems.
  • Knowledge of IT concepts and basic operating principles of data communications, information systems, hardware, and software.
  • Knowledge of personal computers and personal computer software.
  • Knowledge of file maintenance and report generation methods.


Working Model Requirements

  • M-F Eastern Business Hours
  • Hybrid required, onsite Wednesdays
  • Must be flexible for business needs, weekly / monthly onsite for planned kick off meetings, stakeholder meetings, team meetings and/or Digital forums as planned
  • Remote workdays require stable, secure, quiet, compliant workstation


Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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