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Claims Specialist II (Medi-Cal/Medicare experience)

22nd Century Technologies, Inc.
Pay Rate: $27.43/hr. on W2
United States, California, Rancho Cucamonga
Feb 17, 2026
Job Title: Claims Specialist II (Medi-Cal/Medicare experience) Duration: 6+ Month (contract) Location: Rancho Cucamonga CA 91730 (within 75 miles) Pay Rate: $27.43/hr. on W2 Shift Timing: 8am - 4pm Job Description: The Claims Specialist II - Provider Claims is responsible for fulfilling the technical support needs of appeals and support staff, while ensuring that appeals and call center tasks are conducted consistently and accurately. Additional responsibilities include handling escalated claim-related telephone inquiries, assisting with cross-training as needed, performing complex claim adjustment projects, and processing Provider Disputes in accordance with regulatory requirements. Additionally, the Claims Specialist II - Provider Claims will help perform root cause analysis for identified claim issues and interface with other business units to establish preventive solutions. The Claims Specialist II - Provider Claims will help identify training needs and identify Lean improvements to all unit workflows. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Required Skills: Four (4) years of experience in a managed care environment in the area of claims processing; appeals & adjustments, and customer service, preferably in an HMO or Managed Care setting. A thorough understanding of medical claim processing and customer service standards. Medi-Cal/Medicare experience and prior experience in a lead role preferred. High school diploma or GED required. Required Qualifications: Must have a valid California Driver's license. Understanding of claim appeal process, provider contracts, claim system functionality and medical claim processing practices. Strong analytical and problem-solving skills. Microsoft Office, Advanced Microsoft Excel. Microcomputer skills, proficiency in Windows applications preferred. Excellent oral and written communication skills. Excellent communication and interpersonal skills. Customer service skills and skilled in data entry required. Typing a minimum of 45 wpm. Ability to build successful relationships across the organization. Professional demeanor and strong organization skills. High degree of patience.