Customer Service Rep III

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Customer Service Rep III

Location(s): Atlanta, GA

Responsibilities

• Answer telephone call inquiries.
• Responsible for researching and resolving complaints to ensure customer retention and satisfaction.
• Maintain support for the Flight Attendant Virtual Support Center.
• To issue loaner devices (to avoid departure delays), trouble shoot operating system and application issues, track and document device compliance and provide in-the-moment support from a myriad of categories - to our 22K flight attendants.

• 8+ years.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.