Lead Quality Assurance Engineer

At TrackVia, we don't just build software - we empower organizations around the world to radically streamline operations and digitize frontline workflows with zero code required. Our platform supports mission-critical operations across construction, healthcare, financial services, utilities, and government.

Quality is foundational to everything we ship. As our platform continues to grow in complexity and scale, we're looking for a Lead Quality Assurance Engineer to elevate our testing strategy, strengthen automation, and champion quality across web, API, and mobile experiences.

This role blends hands-on technical leadership, people leadership, and operational ownership of quality across the organization. You'll help define how quality engineering works at TrackVia, not just execute against it.

TrackVia's platform is highly dynamic: application behavior, workflows, and data models are driven by configuration rather than hard-coded logic. This creates unique quality challenges and opportunities.

As Lead QA Engineer, you'll work on:

• A highly configurable, enterprise-scale platform with deep API and data complexity
• Web and native mobile applications (iOS & Android) used in offline and field environments
• A QA ecosystem spanning manual testing, automation, CI/CD, and release coordination
• Ownership of QA processes, tooling, metrics, and quality systems at scale

• Serve as the technical and organizational leader of the QA team
• Partner with Engineering and Product leadership to align QA capacity with roadmap priorities and delivery goals
• Ensure testing scope, timelines, and risks are clearly defined and communicated
• Plan and manage QA capacity across releases, balancing automation, regression, exploratory testing, and emergent work
• Track testing progress against release milestones and proactively surface risks, tradeoffs, and recommendations
  Define how quality is measured, reported, and continuously improved at scale

• Define and evolve test strategies covering functional, regression, performance, and integration testing
• Mentor QA Engineers and SDETs through code reviews, test design guidance, and ongoing development
• Identify gaps in test coverage and proactively address quality and risk areas
• Contribute hands-on through automated and manual testing as needed to support delivery timelines

• Partner with Engineering and Operations to manage QA environments and release readiness
• Participate in release train planning, providing clear visibility into quality status and risk
• Diagnose and analyze defects, collaborating closely with QA and Engineering teams to ensure timely resolution
• Continuously improve testing tools, workflows, and deployment processes

• Partner closely with Product, Engineering, and Design to define acceptance criteria and quality expectations
• Review system requirements and technical designs from a quality and risk perspective
• Communicate testing results, risks, and recommendations clearly to both technical and non-technical audiences
• Assist with the promotion and deployment of releases

• 6+ years of experience in Quality Assurance or Test Automation, with demonstrated technical and team leadership
• Experience influencing quality practices at the team or organizational level
• Strong experience designing, building, and maintaining automated test frameworks
• Proficiency in one or more programming or scripting languages (Python, Java, JavaScript, or similar)
• Hands-on experience testing APIs, web applications, and ideally mobile applications
• Deep understanding of QA methodologies, including functional, regression, performance, black-box, and white-box testing
• Experience working with CI/CD pipelines and modern version control workflows (GitLab preferred)
• Experience defining and using QA metrics and KPIs to guide decision-making and improve outcomes
• Strong analytical skills and ability to diagnose complex system issues
• Ability to collaborate effectively across Engineering, Product, and Operations teams

• Experience with e2e testing tools (e.g., Appium, Cypress)
• Hands-on experience with relational databases such as MySQL
• Experience testing highly configurable or data-driven platforms
• Background in SaaS or B2B enterprise software environments

• Work How You Work Best: Remote-first culture with optional quarterly in-person gatherings in Denver
• High Impact: Your work directly affects the reliability of mission-critical systems used in the field every day
• Real Ownership: Small teams, strong autonomy, and the opportunity to shape how quality is done
• Award-Winning Culture: Recognized by Built In Colorado and Outside Magazine as a top workplace

• Fully remote with flexible schedules
• Unlimited PTO and a four-day workweek during summer months
• 100% employer-paid medical, dental, and vision insurance
• 401(k) with company match
• Paid parental leave after six months