Position Summary Information
| Classification Title |
University Program Associate |
| Working Title |
College of Arts and Science (CAS) Travel Coordinator |
| Location |
Boone, NC |
| Job Category |
5 |
| Position Number |
097931 |
| Not Eligible for Visa Sponsorship |
VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S |
| Department |
College of Arts and Sciences - 250000 |
| Primary Purpose of Position |
The
College of Arts & Sciences includes 17 academic departments, two centers, and one residential college. It provides a broad liberal education for all students and offers specialized study in the social sciences, natural and mathematical sciences, and the humanities at both the undergraduate and graduate levels. The College supports excellence in teaching, research, writing, and creative activity among students and faculty.
The College of Arts and Sciences (
CAS) Travel Coordinator supports the Deans and Business Officers of the college. This position is tasked with reviewing all Chrome River departmental travel requests within the College of Arts and Sciences. This is a vital position within the college due to the complexity of the travel system and the quantity of travel requests for all the departments and 600 faculty. |
| Minimum Qualifications |
Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. |
| License/Certification Required |
|
| Essential Job Functions |
Responsibilities include but are not limited to the following:
- Review travel pre-approval requests from the college as part of the approval workflow.
- Review travel expense reports from the college as part of the reimbursement workflow.
- Review non-travel reimbursements from the college as part of the reimbursement workflow.
- Remain up to date on all travel policies and procedures for the college and university, and apply those policies and procedures to travel pre-approvals and expense reports.
- Liaise with university central administration areas related to travel where needed.
- Liaise with, advise, and guide administrators in the college departments and centers on travel processes, policies, and procedures.
- Act as the first point of contact for all travel-related questions from the college departments and centers.
- Coach and assist departmental admins in using Chrome River.
- Work with Budget officers and fund managers to ensure the correct funds are being used for travel reimbursements.
|
| Knowledge, Skills, & Abilities Required for this Position |
- Experience working in a task-oriented administrative position.
- Experience working in an administrative position where attention to detail is a core activity.
- Ability to manage and adapt to conflicting and time-sensitive tasks.
- Strong communication skills.
- Critical thinking skills in applying policy and procedures to administrative tasks.
- Experience working with travel expenses in a university or government agency.
- Experience working with Chrome River software application preferred.
|
| Preferred Qualifications |
- Experience working in a task-oriented administrative position.
- Experience working in an administrative position where attention to detail is a core activity.
- Ability to manage and adapt to conflicting and time-sensitive tasks.
- Strong communication skills.
- Critical thinking skills in applying policy and procedures to administrative tasks.
- Experience working with travel expenses in a university or government agency.
- Experience working with the Chrome River software application is preferred.
|
| Required Functional Competencies to Successfully Perform Job Duties. |
Communication
- Liaise with university central administration areas related to travel where needed.
- Act as the first point of contact for all travel related questions from the college departments and centers.
- Liaise with, advise, and guide administrators in the college departments and centers on travel processes, policies and procedures.
- Instruct departmental administrative assistants about changes or corrections needed to travel authorizations or reimbursements and how these may be accomplished.
Customer Service
- Work with staff members in the Dean's Office, Academic Affairs, and other faculty members to communicate and solve discrepancies regarding travel reimbursements.
- Coach and assist departmental admins to use Chrome River.
- Work with Budget officers and fund managers to ensure the correct funds are being used for travel reimbursements.
Knowledge-Program & Organization
- Keep up to date with University policies and procedures and receipts standards.
- Keep up to date with the Travel Office policies, Academic Affairs policies, and policies upheld by the Dean's Office.
- Process, blanket travel requests for CAS, CAS CR travel and CASSH CR travel.
Information/Records Administration
- Review and process pre-approvals and travel expense report reimbursements for faculty, staff, and students throughout the 17 departments of CAS.
- Review and process non-travel reimbursement requests for CAS and CASSH.
- Review and process cash advance requests for CAS and CASSH.
- Review and process prospective faculty travel reimbursements.
- Work with staff members in the Dean's Office, Academic Affairs, and other faculty members to communicate and solve discrepancies regarding travel reimbursements.
|
| Type of Position |
Permanent Full-Time |
| Staff/Non-Faculty |
Staff/Non-Faculty |
| Appointment Type |
1.0 |
| Work Schedule/Hours |
Mondy-Friday, 8:00-5:00 |
| Number of Hours Per Week |
40 |
| Number of Months Per Year |
12 |
| Mandatory Staff |
No |
| Physical Demands of Position |
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. |
| Overall Competency Level |
Advanced |
| Salary Grade Equivalency |
GN09 |
| Salary Range |
|
| Anticipated Hiring Range |
$48,004-$51,422 |
Pay will be commensurate with applicant competencies, budget, equity and market considerations.
Posting Details Information
| Posting Date |
02/09/2026 |
| Closing Date |
03/09/2026 |
| Competency Level Statement |
If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level. |
| Special Instructions to Applicants |
For a complete application, please apply and submit all below-required documents electronically through Appalachian State University's Job Board:
- Cover Letter
- Resume
- A List of 3 Professional References with Contact Information Included
|
| Search Chair Name |
Kimberly Michelle Holcombe |
| Search Chair Email |
holcombekm@appstate.edu |
| Applicant Pool Preference |
External (Post on the Web) |
Departmental Information
| Quick Link |
https://appstate.peopleadmin.com/postings/53234 |
| Posting Number |
201502941P |
|