Manager, Automation Billing & Telemetry, NA

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Automation Systems Group

The Automation Systems Group is responsible for the design, construction and support of cutting-edge data center automation and control infrastructure. The department collaborates with Operations, Sales, Engineering, Information Technology and Management to ensure the system continues to fulfill Vantage customer requirements. Automation Systems works closely with partner contractors to come up with the best design and helps manage these partners to success by providing accurate requirements, goals, and timelines. In addition to design and construction, we are also responsible for the technical requirements of the Operations department involving troubleshooting, calibrating, and repairing mission critical control systems throughout all Vantage locations.

Position Overview

This role can be remote in the US.

Vantage is looking for an ambitious, detail-oriented, hands-on Manager of Automation Billing & Telemetry to lead the development and operational ownership of automation billing and telemetry solutions across North America campuses. This role is responsible for managing a team of Automation Billing & Telemetry Engineers while owning the platforms, standards, and processes that ensure accurate, reliable delivery of customer billing and telemetry data. The Manager, Automation Billing & Telemetry supports both project-based delivery and ongoing operational sustainment, enabling Construction, Operations, Finance, and customers through standardized, auditable telemetry and billing solutions. This role provides hands-on technical leadership across SCADA, BMS, utility metering, data integration, and telemetry validation to ensure data is delivered per customer agreements.

Essential Job Functions

• Own automation billing and telemetry systems that support accurate, timely delivery of data to downstream billing systems

• Ensure customer telemetry is delivered in compliance with contractual requirements and agreedupon standards

• Define and enforce telemetry standards, naming conventions, point lists, and data models used for billing and reporting

• Lead and support data validation and quality assurance processes for billing and telemetry data

• Collaborate with Engineering, Construction, Operations, IT, Billing, and vendor partners to deliver consistent and reliable billing and telemetry solutions

• Provide handson technical leadership for SCADA, BMS, and telemetry integrations supporting billing and analytics platforms

• Identify telemetry gaps, inconsistencies, and risks early and drive corrective actions

• Manage internal and external resources to deliver highquality billing and telemetry solutions

• Provide leadership and management of staff, including performance management, mentoring, and technical skill development within the Automation Billing & Telemetry team

Duties

• Collaborate with Design Engineering, Construction, Reliability Engineering, Operations, and Billing teams throughout project lifecycles

• Review and approve telemetry point lists, metering configurations, and billing data prior to golive

• Support commissioning and turnover activities to validate metering accuracy, telemetry completeness, and alignment with billing requirements

• Provide ongoing operational support by monitoring trends, anomalies, and recurring billing or telemetry issues

• Participate in root cause analysis of billing discrepancies as part of continuous improvement efforts

• Develop and manage task prioritization and scheduling for billing and telemetry workstreams

• Contribute to the development and improvement of billing and telemetry documentation, standards, and validation processes

• Support procurement and construction coordination as needed to ensure successful deployment of billing and telemetry solutions

Job Requirements

• 5-7 years of experience in automation systems, with strong emphasis on utility billing, metering, and telemetry

• Strong working knowledge of SCADA, BMS, and automation systems supporting billing and data integrations

• Experience delivering and supporting billing and telemetry solutions in operational environments

• Experience leading and mentoring engineers responsible for billing and telemetry systems

• Preferred experience with downstream billing platforms, analytics, or reporting systems

• Proven ability to provide handson technical leadership and crossfunctional collaboration

• Proficiency with MS Office and MS SharePoint

• Travel required is expected to be approximately 10%, but may vary as business needs evolve

Additional Details

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

#LI-Remote

#LI-PV1

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We'll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon-we're excited to find the right person and will keep the role open until we do!