Operations Analyst, Healthcare Research

Responsibilities:

• Maintain feedback loop for Healthcare's inner and external programs. Ensure feedback forms are completed post-project by both parties.
• Manage various delivery teams' JobBook & NextWorkBench activities to ensure timely inclusion of financials and required documents.
• Provide back-up support as needed for various administrative and office roles
• Manages required training records, compliance requirements, basic background checks, and privacy policies (EphMRA, BHBIA, and client training tracking)
• Oversee various audit-based requirements for clients as needed
• Manage the secure drive network to ensure compliance and minimize risk of client IP
• Manage training-related administrative tasks such as calendar invitations and post-training feedback surveys

Required Skills:

• High School Diploma or higher
• Proven experience managing / prioritizing multiple accountabilities simultaneously in a fast-paced environment with high levels of detail and demand
• Customer service orientation: proven experience managing relationships to identify needs, understanding and/or translating needs into action
• General numeric aptitude/ financial skills
• Detail Orientation: ability to balance a multitude of logistical requirements, key milestones and execution/coordination of tasks
• Strong oral/written communication skills: able to understand/interpret, clarify and confirm others' communications/ requests; must be concise
• Proficient in MS Office
• Coordinating and tracking projects
• Utilizing web-based software preferred
• Excellent time management, focused and efficient
• Ability to juggle several projects simultaneously, while prioritizing deadlines
• Comfortable working across departments and team

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $50,000 to $55,000 Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What's in it for you:

At Ipsos, you will experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, and wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we are making an impact around the world and more about our benefits and employee programs, please visit:

Why Work at Ipsos | US

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with the code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

#LI-AE1

#LI-Hybrid