ANS Visitor Services Associate

Job Summary

This position requires excellent customer service skills as well as basic cash handling and computer skills. Candidate must be able to maintain a flexible work schedule and be available weekends and holidays. The Academy is a unique and fun place to work. It offers experience in the hospitality and tourism field as well as a commission program for membership sales.

Essential Functions

• Represent the Academy in a professional manner.
• Sell Academy memberships and programs to guests.
• Inform guests of daily and upcoming programs.
• Manage transactions, money, and closeout reports.
• Maintain a neat and orderly appearance of the front desk.
• Promptly communicate any issues to a manager.
• May be cross trained to work other positions.

Required Qualifications

• Minimum of a HS Diploma or GED.
• Minimum of 1 year experience in customer service
• Computer proficiency and willingness to learn new systems;
• Customer service experience in an attraction venue preferred;
• Excellent cash handling skills/experience a must;
• Must enjoy working with the public;
• Must possess excellent communication skills.

Preferred Qualifications

• Develop an experience in all aspects of visitor/hospitality services through training and on the job experience;
• Training on basic to intermediate use of computerized point of sale system;
• Learn to work within a team environment, supported by an enthusiastic professional staff.
  
  

Physical Demands

• Typically sitting at a desk/table
• Typically standing, walking
• Typically bending, crouching, stooping
• Lifting demands 25lbs

Location

• Center City - Philadelphia, PA

Additional Information
This is a Part-Time Per Diem position classified as Non-Exempt. The offered pay is based on the successful candidate's qualifications and experience, department budget, and an internal equity review.

For information about benefits, please review Drexel's Per Diem/Casual/Temporary Benefit Fact Sheet.

Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.

A review of applicants will begin once a suitable candidate pool is identified.