Program Manager, EpiC and STRIDES

Project Description:

The STRengthening Infectious disease DEtection Systems (STRIDES) activity (2024 - 2029) is a global project funded by the U.S. Department of State which addresses the United States Government's global health security priorities. STRIDES supports partner country governments in halting outbreaks before they spread, strengthening disease surveillance, laboratory networks, and reporting systems so countries can effectively prevent, detect and respond to emerging infectious diseases with the potential for outbreak.

The Meeting Targets and Maintaining Epidemic Control (EpiC) project is a global effort funded by the U.S. President's Emergency Plan for AIDS Relief (PEPFAR) and the U.S. Government that provides strategic technical assistance and direct service delivery to achieve HIV epidemic control among at-risk populations; strengthens global health security, including outbreak response; improves maternal and child health, addresses malaria; and supports nutrition.

Job Summary:

FHI 360's Health Programs team is recruiting a Program Manager (PM) to provide program management oversight to a portfolio of 4 - 6 countries implementing both STRIDES and EpiC activities. The PM will serve as the main HQ point of contact on assigned country programs, supervise program staff in-country and be responsible for ensuring successful start-up, implementation and close-out in conjunction with in-country teams and other FHI 360 departments.

The PM will lead project start-up, workplan and budget development (in collaboration with technical and finance staff), subaward development and review, compliance and programmatic monitoring and close-out. They will liaise with project offices related to program management and execution; ensure compliance with internal and external regulations; ensure completion of program while adhering to budget, scope, and schedule requirements. They will prepare and review presentations and support other related program objectives and deliverables. They will supervise EpiC and/or STRIDES Country-level Project Directors as assigned. This PM position is expected to support EpiC and STRIDES activities in 4 - 6 countries in the Middle East, North Africa and Eastern Europe, as well as South Sudan. Portfolio assignments may be adjusted based on funding level, needs and other project priorities.

This position is open for remote work within the U.S.

Accountabilities:

Project Management:

• Manages and oversees the development of projects from initiation to completion.

• Manages capacity building project staff in coordinating and managing the implementation of project activities, delivering quality and accountability.

• Develop and deliver a project management plan encompassing all the details of a project to the team members.

• Provide guidance and monitoring for project staff, ensuring clarity over project plans and priorities, and encouraging effective teamwork.

• Defines project scope, goals, and deliverables that support business goals and strategic vision of management.

• Develops and delivers project workplans, documentation, training, presentations and budget proposals to management and staff.

• Identifies and resolves project issues and implements improvement plans to ensure the project stays on schedule and within budget.

• Evaluates the progress of the project on a regular basis.

• Builds, develops, and grows partnerships vital to the success of the project.

• Manages the operational and tactical aspects of multiple projects in a matrix environment. Oversees country workplans with focus on minimizing risk across multiple projects, monitors budgets, and scope to ensure successful execution of project(s) deliverables and completion of project(s).

• Manages the development of project teams to ensure compliance with policies and procedures; also, to develop and implement process improvement plans.

• Identifies partnerships, opportunities, and information to present to management to help achieve strategic goals of the company.

• Keeps abreast of the latest strategies, tools and terminologies used in project management worldwide to adopt and increase productivity.

• Performs other duties as assigned.

Project Administration:

• Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project.

• Determine the resources (time, money, equipment, etc.) required to complete the project. Develop a schedule for project completion that effectively allocates the resources to the activities.

• Builds and implements the best practices for performing all tasks.

• Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required.

• Determine the objectives and measures upon which the project will be evaluated at its completion.

• Execute the project according to the project plan.

• Author reports on the project for management and for funders. Communicate with funders as outlined in funding agreements. Develops best practices and tools for project execution and management.

Financial Management:

• Monitor and approve all budgeted project expenditures.

• Monitor cash flow projections and report actual cash flow and variance to senior management on a regular basis (monthly/bimonthly)

• Manage all project funds according to established accounting policies and procedures.

• Ensure that all financial records for the project are up to date.

• Prepare financial reports and supporting documentation for funders as outlined in funding agreement.

Personnel Management:

• Coaches, mentors, and manages project team to ensure quality, efficiency and compliance with project and company standards/policies.

• Provide guidance and monitoring for project staff, ensuring clarity over project plans and priorities, and encouraging effective teamwork.

• Manages the development of project teams to ensure compliance with policies and procedures; also, to develop and implement process improvement plans.

• Develop tools and techniques for delegating tasks according to the skills of every team member and also to evaluate the performance of all team members.

• Ensure that all project personnel receive an appropriate orientation to the organization and the project.

Applied Knowledge & Skills:

• Works independently and with other agencies to build local community acceptance. Comprehensive knowledge of concepts, practices, and procedures with project management, process development and execution.

• Strong knowledge of project management software and other technologies. Strong negotiator and problem solver.

• Excellent oral and written communication skills. Demonstrated project and personnel management skills. Ability to influence, motivate, and collaborate with others.

• Ability to adapt and resolve problems/issues to bring project to completion. Creating and Managing Systems and Processes.

• Recognizes the need for standardization and balances client and organization needs in systems design.

• Anticipates the effects of process change on people while optimizing task efficiency and simplicity.

Problem Solving & Impact:

• Decisions and actions have serious implications with delays in project schedules and operations and may affect overall business activities.

• Problems are complex and require analysis of situations and data with evaluation of a range of factors.

• Exercises judgment within broadly defined practices and policies to select methods and techniques to obtain results.

Supervision Given/Received:

• Manages staff and external project members to achieve goals and vision of project from initiation to completion.

• Coordinates project plans, budgets, training, and resources with management to achieve strategic goals.

• Typically reports to a Director.

Education:

• Bachelor's Degree or its International Equivalent in Health, Nutrition, International Development, Social Science or a Related Field. Masters preferred.

• Project Management (PM) Certification preferred.

Experience

• 8+ years of relevant experience with projects management principles and practices, 2+ years of line management experience required.

• Experience supervising senior level staff required.

• Prior work experience in a non-governmental organization (NGO), government agency, or private organization.

• Previous experience working on global health projects including USG and PEPFAR supported programs preferred.

• Professional proficiency in French or Arabic preferred

• International or domestic (US) program development or project management preferred.

Typical Physical Demands:

• Typical office environment.

• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.

• Ability to sit and stand for extended periods of time. Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10% - 25%

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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