Vice President of Support Services (CLIN PROFL SVC MGR 4)

The Vice President of Support Services provides executive leadership, strategic direction, and operational oversight for a comprehensive portfolio of non-clinical support departments across the healthcare system in accordance with policies, procedures, standards, and practices set by Health Campus Administration, State Department of Public Health and other local, State, and Federal regulatory agencies ensuring safe and efficient operations while maintaining the comfortable physical environment for patients, employees, medical staff, and the public. This role ensures that Plant Maintenance and Operations, Environmental Services, Food and Nutrition Services, Parking and Transportation, Environmental Health and Safety, Sustainability, Supply Chain and Contracts, Clinical Engineering, and Security Services operate efficiently, safely, and in alignment with the organization's mission to deliver high-quality patient care. The Vice President drives operational excellence, regulatory compliance, service innovation, staff engagement, and financial stewardship, while partnering closely with clinical, operational, and administrative leaders to support an exceptional patient, visitor, and employee experience. The Vice President has responsibility for all management and operations to include direct and/or indirect supervision of 1,400+ FTE and an annual budget comprised of labor and non-labor operational expenses totaling approximately $237M and annual revenue of $30M.

Apply By Date

Friday, February 6, 2026 at 11:59p Pacific; screening and selection can begin any time.

Minimum Qualifications

• Bachelor's degree in business administration or finance and/or equivalent experience/training
• Minimum of 10-15 years of progressive leadership and management experience in support services
• Demonstrated success managing large-scale budgets, capital programs, and cross-functional teams
• Leadership and managerial experience to direct several professional teams working on unique and technically challenging projects in a complex administrative environment
• Expert project management skills, including capital projects
• Working knowledge of word processing, spreadsheets, scheduling, project management and document management database programs. Microsoft Word, Excel, Project, Outlook and Windows operating environment
• Advanced knowledge of business and strategic planning, financial management/analysis, and organizational development
• Expert skills to work collaboratively and act persuasively in sensitive situations; skills in conflict management techniques
• Ability to establish metrics for department and employee goals which measure effectiveness of contributions to efficient operations of department
• Highly sophisticated skills in strategy development, systems planning and change management
• Expert leadership abilities to establish department goals, and to motivate and influence others to achieve
• Expert knowledge in supply chain management, including procurement, logistics and inventory management
• Collaborative Leadership: In a highly complex and matrixed organizational environment, skills to build collaborative relationships, develop strategies and engage in constructive problem-solving
• Relationship Building: skills to build outstanding relationships at all levels of the organization in an environment that is managed through influence and relationships
• Commitment to patient-centered service, staff development, safety, and continuous improvement
• Excellent communication skills, strong interpersonal and overall communication skills. Advanced knowledge of State and Federal laws, regulations and standards that apply to facilities management in a healthcare setting or comparable Institution
• Knowledge of performance improvement methodologies and experience leading performance improvement projects
• Skills to read, understand and correctly interpret complex regulations, contracts, and policies. Must be experienced and knowledgeable with all relevant laws/regulations/codes
• Advanced interpersonal and communication skills to persuade and/or influence people to take appropriate action
• Advanced interpersonal and communication skills to persuade and/or influence people to take appropriate action
• Advanced interpersonal and communication skills to persuade and/or influence people to take appropriate action

Preferred Qualifications

• Master's degree in Healthcare Administration, Business Administration or Advanced Degree preferred
• Experience as a project manager of major capital projects with leadership responsibility for budgets, schedules, and team coordination
• Experience working at an academic medical center
• Demonstrated knowledge of The Joint Commission (TJC), CMS and other regulatory agencies requirements in a hospital setting
• Demonstrated knowledge and understanding of university and campus policies, procedures, practices, and resources to direct project processes and procedures

Key Responsibilities

60% - Strategic Leadership

• Develop and execute the strategic vision for all Support Services divisions, ensuring alignment with organizational goals, care delivery needs, and long-term campus planning.
• Serve as a key member of the executive leadership team, advising on operational readiness, capital planning, resource allocation, and enterprise-wide support needs.
• Implements industry-leading best practices and develop innovative solutions for the delivery of support operations services which meet the many challenges of the health system.
• Ensure operational performance objectives, service levels, and quality standards are achieved across all departments.
• Drive systemwide consistency of policies, work standards, and service delivery models to enhance performance and reliability.
• Oversee the development, implementation and monitoring of short- and long-range plans for departments. Reviews and approves fiscal planning proposals for new programs, annual budgets and long-term goals.
• Develops and recommends overall organizational policies and objectives within functional area and ensures their implementation.
• Build operational reporting that employs a data driven approach for departments to demonstrate ongoing performance against institutional goals and objectives and align focus.
• Collaborate with key stakeholders, including clinicians, business unit leaders, finance leaders, etc. to algin services with clinical and operational needs.
• Partner with clinical leaders to support patient-centered operations and address facility, environmental, and operational needs.
• Evaluates and analyzes programs, services and financial performance and implements appropriate actions based on identified opportunities for improvement.
• Creates value by improving processes, systems and asset utilization. Aligns opportunities with True North while engaging with physicians and frontline staff to improve operations.
• Leads and supports UCDH initiatives spanning growth strategy and operational excellence by scoping, implementing and transitioning key services and programs.
• Drives service excellence by leading quality and performance improvement efforts within Support Services Division and across sites.
• Oversee the completion of regular cost analyses to identify opportunities for process improvement and cost reduction; prioritize cost saving opportunities with business unit leaders and enterprise
• operational leaders.
• Maintain strong relationships with internal customers, external vendors, regulatory agencies, and community stakeholders.
• Lead, mentor, and develop senior directors and management teams across support departments.
• Build high-performing teams that prioritize safety, customer service, accountability, and staff engagement.
• Establishes a culture of continuous improvement with respect to quality of operations and professional development.
• Regular/routine rounding across the operations to implement and sustain improvements
• Establishes and monitors staff performance and goal development, assigns accountabilities, sets objectives, establishes priorities, conducts annual performance appraisals and administers salary adjustments.
• Leads in an environment which has a broad mix of staff, including both union and non-union employees.

40% - Management and Organizational

• Lead, mentor, and develop senior directors and management teams across support departments.
• Build high-performing teams that prioritize safety, customer service, accountability, and staff engagement.
• Establishes a culture of continuous improvement with respect to quality of operations and professional development.
• Regular/routine rounding across the operations to implement and sustain improvements
• Establishes and monitors staff performance and goal development, assigns accountabilities, sets objectives, establishes priorities, conducts annual performance appraisals and administers salary adjustments.
• Leads in an environment which has a broad mix of staff, including both union and non-union employees.

Department Overview

The Vice President of Support Services, is responsible for planning, organizing, developing, directing and coordinating activities of the following UCDH departments:

• Clinical Engineering
• Environmental Services
• Environmental, Health, and Safety
• Plant Operations & Maintenance
• Parking and Transportation Services
• Emergency Management
• Conference Services, Guest Relations and Gift Shop
• Supply Chain and Contracting Services
• Sustainability
• Food and Clinical Nutrition Services
• Security Services

As a member of the executive team, the Vice President contributes to the development and implementation of the major strategic direction of UCD Health.

Position Information

• Total Salary Grade Range: $240,500 - $507,500
• Salary Frequency: Annually, paid monthly in arrears
• Salary Grade: Grade 32
• UC Job Title: CLIN PROFL SVC MGR 4
• UC Job Code: 006788
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift (Work Schedule): Days, Mon-Fri, and other as needed
• Location: Sherman Way Building (HSP056)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks

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