Testing Assistant

Student Accessibility Services (SAS):

Student Accessibility Services (SAS) works with 4,000+ students with disabilities every year to facilitate equal access and reasonable accommodations. SAS works closely with faculty, Housing, and other departments to ensure disabled students experience equal opportunity to the campus experience. A primary function of SAS is to facilitate 10,000+ accommodated exams each calendar year, supporting over 1,000 students and faculty in the process. SAS also explores ways in which the UCF experience can be proactively designed with disability access and inclusion considered from the outset so as to minimize the need for reactive accommodations. Overall, SAS' accessibility work spans most areas of campus with opportunities for various engagement and the ability to make a campus impact.

The Opportunity:

The Testing Assistant is responsible for working with a team of people in Student Accessibility Services to support an accommodated test proctoring system that manages approximately 10,000 exams per academic year. The Testing Assistant will contribute to all areas of the processes used to manage the scheduling logistics with students and faculty. Work is generally 8:00 am to 5:00 pm and will include an adjusted schedule of approximately 12:00 pm - 9:00 pm for 1 - 2 times per week at various times during the year. The position involves a high level of detail management, individual work, and the ability to collaborate effectively with a team of 5 - 6 individuals who are all tasked with collectively facilitating accommodated exams in a timely manner.

Classification Title: Program Support Specialist

Responsibilities:

• Multitask across a variety of responsibilities warranting extreme attention to detail, including but not limited to processing test requests within the SAS database and careful preparation and coordination during final exams.

• Manage tremendous amounts of details regarding test times, length of time for test, nuanced details, and exam requirements as communicated by professors, and other specific information that must be effectively stored and communicated to the testing team.

• Communicate effectively with students, faculty, and staff regarding exam details, test scheduling preferences, and concerns that may arise before, during, or after testing; requires effective verbal and written communication abilities.

• Communicate effectively and continuously with the SAS team regarding all of the testing logistics.

• Support SAS front desk work, including but not limited to answering phones and greeting walk-in guests, and supporting SAS in other operational areas as needed.

Minimum Qualifications:

High School Diploma or Equivalent and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Strong attention to detail.

• Familiarity with managing information in databases.

• Strong written and verbal communication skills.

Special Instructions to the Applicants:

Please submit a cover letter and a resume to be considered for this job.

Classification Title: Program Support Specialist

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.