Security Officer - Shopping Center Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Shopping Center Patrol in Palmetto, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a busy retail location, you will conduct routine patrols of sales floors, entrances, and surrounding areas while remaining highly visible to help discourage security-related incidents. You will engage customers and associates with helpful service, clear communication, and timely incident reporting. Guided by Allied Universal values of agility, reliability, innovation, teamwork, and integrity, you will support a welcoming environment and protect the experience for everyone on site.

Position Type: Part Time

Pay Rate: $17.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to our clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the retail location, including sales floors, entrances, exits, stock areas, and exterior perimeter.
• Help to deter theft and other unwanted activity by maintaining a visible presence, observing customer and employee activity, and reporting suspicious behavior per site guidelines.
• Monitor access points, assist with store opening and closing routines as directed, and support traffic flow near entrances and pickup areas when needed.
• Conduct security-related checks of doors, locks, gates, and emergency equipment, and report maintenance concerns to site contacts.
• Provide customer assistance such as giving directions, responding to questions, and helping to de-escalate minor disputes while following site policies.
• Complete incident reports, patrol logs, and other documentation accurately and promptly, and communicate updates to Allied Universal supervision and site management.
• Coordinate with local law enforcement and/or emergency services when needed, and assist with scene control until relieved.
• Use site-approved communication tools and follow established escalation procedures for alarms, disturbances, medical events, and other urgent situations.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.