Supply Ordering Specialist - Quality Organization

Zoetis is the world's largest Manufacturer and Supplier of Animal Pharmaceuticals.

At Zoetis in Lincoln, NE, we manufacture high quality medicines for dogs, cats, and livestock. Our plant has been recognized as one of the Nebraska's Safest Companies, with a long-standing presence in the Lincoln community. We are a clean, modern site that continues to innovate and grow.

Benefits Include:

$500 Sign on Bonus

4 weeks accrued paid vacation and 13 paid holidays.

401(k) match with company profit sharing.

Tuition reimbursement and Student Loan repayment program.

Great Health, personal, and family benefits starting day 1.

Position Summary

The Supply Ordering Specialist supports the Quality Organization by efficiently managing the procurement of laboratory and office supplies, including specialized reagents from United States Department of Agriculture (USDA) and Department Enforcement Administration (DEA) controlled substances. This role is responsible for creating and tracking purchase orders (POs), liaising with suppliers, resolving ordering and invoicing issues, and ensuring timely receipt of goods. Orders are placed using Ariba, integrated with SAP for invoicing and order management.

Hours: 1st Shift, Monday - Friday 8:00am - 4:30pm.

Position Responsibilities

• Order Management:
  • Place orders for laboratory and office supplies as requested by the Quality Organization.
  • Order specialized reagents from USDA, ensuring compliance with regulatory requirements.
  • Procure controlled substances in accordance with all applicable laws, regulations, and internal protocols.
  • Create and manage purchase orders (POs) in Ariba, ensuring accuracy and completeness.
  • Track order status and delivery timelines.
• Supplier Coordination:
  • Communicate with suppliers to obtain pricing, availability, and product information.
  • Resolve supplier-related issues regarding ordering, invoicing, and order receipt.
  • Maintain positive relationships with key suppliers.
• System Utilization:
  • Use Ariba to initiate orders and interface with SAP for invoice processing and receipt confirmation.
  • Monitor and reconcile discrepancies between orders, invoices, and receipts.
• Issue Resolution:
  • Investigate and resolve discrepancies or issues with suppliers, including delayed shipments, incorrect invoicing, or damaged goods.
  • Work with internal stakeholders to ensure supply needs are met promptly.
• Documentation & Reporting:
  • Maintain accurate records of orders, supplier communications, and issue resolutions.
  • Ensure proper documentation and tracking for USDA reagents and controlled substances.
  • Generate regular reports on ordering activities, costs, and supplier performance as needed.

Education and Experience

• High school diploma is required.
• Experience in supply chain, purchasing, or administrative support, ideally in a laboratory or manufacturing environment.
• Familiarity with procurement systems (Ariba) and ERP software (SAP) strongly preferred.
• Strong attention to detail, organizational, and communication skills.
• Ability to troubleshoot and resolve supplier and system-related issues professionally.

PREFERRED QUALIFICATIONS

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to manage multiple tasks and prioritize effectively.
• Customer-focused mindset with a collaborative approach.

Technical Skills and Competencies Required

• Proficiency with procurement and order management systems, especially Ariba and SAP
• Strong understanding of laboratory supply and reagent ordering processes
• Familiarity with regulations regarding controlled substances and APHIS-CVB reagent procurement
• Ability to reconcile purchase orders, invoices, and receipts accurately.
• Competence in Microsoft Office Suite (Excel, Word, Outlook)
• Effective communication and problem-solving skills for supplier issue resolution
• Attention to detail and strong organizational abilities.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.

Physical Position Requirements

• On-site at the Zoetis Lincoln, NE manufacturing facility.

Collaborative team environment within the Quality Organization.

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.