Senior Project Manager

Location:

Job Summary
Sr Project Manager Leader directs and coaches a staff of project management professionals to meet established goals and objectives for assigned projects. As owning manager, provides oversight on the project lifecycle, ensures all checkpoint reviews are timely and effectively performed, and approves all standard project deliverables for appropriate content. Works closely with business partners to understand their business/project needs and allocates project managers accordingly. Provides tactical leadership of project demand, supporting business leaders and project managers in managing project scope, change management, objectives, requirements, deliverables, and value proposition to maximize return on investments, and maintain compliance with relevant standards. May manage projects to the same level as a project manager and/or lead project manager. Establishes and maintains a strong collaborative trusted advisor relationship.

Essential Functions

• Monitors projects for adherence to the project lifecycle framework (e.g. Standard PLC, SDLC, etc.) and oversees the creation of project estimates, budget, timeline, checkpoints. Accountable to negotiate and drive realistic requirements, budgets, resources, and timeline, and deliver the project portfolio on time and on budget.
• Manages, oversees and improves established project delivery performance by reviewing metrics, lessons learned, and other reviews (e.g. burn report, managed forecast report).
• Understands various project delivery management methodologies such as waterfall, agile etc. Able to manage or coordinate with all types of projects.
• Drive effective partner relationship management by acquiring comprehensive knowledge of the business by spending time with business partners; solving business problems; negotiating effectively to drive realistic requirements, budgets, resources and timeline; as well as offering credible challenges. Comfortable presenting to senior and executive levels of leadership.
• Ensures project managers have proper focus on change management planning, design and implementation including communication and training.
• Assists with issue and conflict escalation; manages project portfolio dependencies and tracks/monitors/escalates as necessary; ensures project risks are escalated with corrective/mitigating actions.
• Supports business case development with Project Managers and Business Leaders. Collaborates with senior leadership on portfolio rationalization activities.
• Responsible for effective Project Manager capacity plan, utilizing internal/ external project manager resources supporting an appropriate and relevant staffing model (e.g. core flex staff model).
• Responsible for, consolidates and continuously manages the overall project financials; including the forecasting and budgeting as required by project and company standards. Independently facilitates and executes budgetary requests.
• Manages and leads a team of Project Managers and other project team members, oversees employee onboarding, and performance management activities. Coaches, develops, and mentors staff to grow skills in a positive, inclusive work environment. Supports staff professional development (e.g. Future Ready, professional certifications, etc.).
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education

• Bachelor's Degree (preferred)

• OR equivalent experience (required)

Work Experience

• 7+ years of increasingly complex project related experience (preferred)
• 3+ years of team management experience (preferred)
• 3+ years experience in financial services industry (preferred)

Licenses and Certifications

• Project Management Professional (PMP) - PMI (preferred)

Skills

• Knowledge and experience with standard project development/management methodologies and tools required.
• Expert knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
• Working Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
• Extensive Experience with effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Extensive Experience with techniques to successfully effect change in an organization and ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment.
• Expert knowledge of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Extensive Experience with effective team building techniques; ability to form and manage effective teams.
• Extensive Experience with leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state of things and how to get there.
• Working knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
• Extensive Experience with project planning; ability to utilize a variety of specific tools and techniques for planning, estimating, resourcing and scheduling IT projects.
• Extensive Experience with project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule.
• Working Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.
• Extensive Experience with collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.

Core Competencies

• All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Work Location Category

• Hybrid (2+ days)

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. If located near a KeyBank location, the position in the future may work partially from a Key facility. If not located near a Key facility, team will consider remote workers.

COMPENSATION AND BENEFITS

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.