Senior Manager, Finance Lead Global

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Iselin, Wood Ave

Division:Air & Sea
Job Posting Title: Senior Manager, Finance Lead Global
Time Type: Full Time

Role Description: Senior Manager, Finance Lead Global

Key Responsibilities for Driving Collections, Dispute Resolution, and Process Excellence to ensure timely billing and payments, operational efficiency, and compliance with internal and external requirements, acting as the primary point of contact towards the customer on a global level.

Overview

The Finance Lead serves as the main driver for collections activities and acts as the primary point of contact with customers for collection, all billing-related disputes, process updates, and IT changes. This role is central to ensuring efficient communication, effective collections strategies, and seamless teamwork with the billing team.

Main Responsibilities

• Lead and oversee the collections process for assigned portfolio, ensuring timely follow-up and effective resolution of all outstanding receivables.
• Serve as the primary point of contact for dispute resolution, working closely with customers, the billing team, and internal stakeholders to address and resolve issues promptly.
• Act as the key speaking partner towards the customer and 3rd party payment company, ensuring a unified and consistent approach in communication and service delivery.
• Serve as the main liaison for DSV billing countries and 3rd party Agency company, maintaining clear communication and alignment across all levels.
• Drive the communication and implementation of all process updates and changes, ensuring transparency and understanding across Finance and Operations teams.
• Coordinate with IT/operations and customers on system updates and changes related to billing, ensuring seamless transitions and minimizing operational disruptions.
• Build and maintain strong partnerships with the billing team, operations and commercial team fostering collaboration and alignment on shared goals and continuous process improvements.
• Support the implementation of a consolidated financial reporting process to enhance visibility and drive efficiency in billing, collections, and dispute management and ensuring invoicing is completed within agreed contractual frameworks.
• Share best practices and provide training to team members to ensure consistency, efficiency, and excellence in processes across all divisions.

Goals and Expectations

• Ensure timely and compliant billing in accordance with defined billing window requirements.
• Reduce overdue balances through proactive collection strategy.
• Ensure all disputes are resolved promptly and documented according to process standards.
• Maintain up-to-date processes and IT systems that support billing and collections efficiency.
• Foster strong cross-functional collaboration and continuous knowledge sharing.
• Strengthen financial reporting transparency and uphold process compliance throughout the organization.

Qualifications and Experience

• Bachelor's degree in Finance, Business Administration, Economics, or a related field
• Previous leadership or people management experience
• Excellent communication, negotiation, and problem-solving skills
• Analytical mindset with the ability to translate data into actionable decisions
• Proficiency in ERP, MS Office, Data & Reporting Tools and Third-Party Agency Portal

For this position, the expected base pay range is $120,000-$145,000 annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.

Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

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