Management Assistant

Join our team at University Village Apartments as our Management Assistant!

Job Details:

• Hours: Monday - Friday, 10am - 6:30pm
• Pay: $19 - $21 / hour
• Location: 2515 University Ave SE, Minneapolis, MN 55414

Benefits:

• 401(k) Match
• Healthcare Benefits
• Paid Vacation Time
• Paid Sick Time
• Paid Holidays and Floating Holidays
• DailyPay

Management Assistant Responsibilities:

Leasing

• Maintain up-to-date knowledge of the project's rental criteria, unit availability, features and benefits, market rents and current leasing specials.
• Prepares all advertising and outreach materials with assistance from Assistant Managers.
• Respond to inquiries regarding unit availability and property information while creating excitement for, and encouraging the prospect to schedule, an appointment to visit the property.
• Ascertain the prospective resident's needs, wants and financial parameters with regard to housing and conduct leasing tours of units which meet those needs, wants and financial parameters.
• Encourage prospective residents to complete the project's rental application and submit a security deposit to "hold" a specific apartment. Communicates with applicants by completing cancel, deny letters, to be set the same day.
• Submit prospect's application to the community's screening company and present results to Asst. Manager Leasing & Marketing as required.
• Assist in preparing lease-related paperwork in an accurate and timely manner.
• Review with new residents all lease related document questions including, but not limited to, the Residential Lease, addenda and Rules and Regulations and, with the new resident, conduct a formal move-in inspection, if requested and home orientation.
• Ensures quality of cleanliness of all vacant units and common areas.

Marketing

• Assists in coordination of marketing activities designed to expose the property to the local community.
• Collect competitors marketing and leasing information, specials, and occupancy/preleased information.
• Update on-line listings daily or as needed, including but not limited to, Off-Campus listing, Craigslist, Collegerentals.com, Apartments.com.
• Update and Coordinate Social Media networking and advertising.

Resident Retention

• Contact residents after work order completion for satisfaction check.
• Assist Asst. Community Managers in coordinating the annual survey, move in survey, and pre-renewal survey.
• Create and distribute monthly resident newsletters.
• Coordinate resident events including Open House, 1^st day of semester breakfast, finals pizza, safety meetings, and summer picnic, etc.

Management Assistant Qualifications:

• High School Diploma or equivalent required.
• Knowledge of office practices, procedures, systems and equipment including, but not limited to, Microsoft applications Word, Outlook and Excel.
• Good interpersonal skills including the ability to communicate clearly and effectively.