Job Title: eGIS Change Management - Specialist
Location: Brooklyn, NY
Work Model: Hybrid (minimum 3 days onsite per week)
Schedule: 7:00 AM - 3:30 PM EST
Pay Rate: $35-$39/hour
26-00367
Job Summary
The eGIS Change Management Specialist will support the rollout of the enterprise Geographic Information System (eGIS) initiative. This role is a key contributor to the Change Management team and is responsible for developing and delivering engaging training, communications, and user-facing content to drive adoption of GIS mapping tools, including Esri ArcFM and Schneider Electric's ArcFM Designer XI. The Specialist will collaborate with subject matter experts and cross-functional teams to ensure consistent messaging and effective end-user enablement.
Key Responsibilities
Develop and execute targeted communication and training strategies aligned with project goals and overall change management plans
Drive adoption of Esri ArcFM mapping applications, with a strong focus on ArcFM Designer XI
Partner with Change Management, development teams, and subject matter experts to identify communication and training needs
Create high-quality content across multiple formats, including demo videos, PDF job aids, newsletters, SharePoint pages, and MS Teams content
Lead content review cycles, including proofreading and editing, to ensure accuracy, consistency, and quality
Maintain content calendars to ensure timely delivery and updates throughout project phases
Monitor content performance using analytics and generate insights and reports
Stay current with emerging tools, technologies, and best practices in content development and employee engagement
Support additional eGIS Change Management initiatives as needed
Required Technical & Professional Skills
Hands-on experience with Esri GIS tools, including ArcMap and/or ArcGIS
Demonstrated experience developing training materials such as job aids, demo videos, and self-guided learning modules
Experience supporting organizational change initiatives
Ability to work independently while collaborating effectively with cross-functional teams
Experience contributing to large-scale projects with multiple stakeholders
Soft Skills
Exceptional written and verbal communication skills
Strong listening, organizational, and attention-to-detail skills
Excellent time management and prioritization abilities
Quick learner with the ability to absorb and apply new information efficiently
Education
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