Senior Office Support Assistant, UMKC School of Dentistry

UMKC School of Dentistry: Dean's Office; Bio Medical Communications

Be a part of something extraordinary at the UMKC School of Dentistry-the only public dental school in Missouri and Kansas, and a nationally recognized leader in oral healthcare education and patient care. For more than a century, we've combined academic rigor, innovation, and compassion to educate future leaders, graduate the region's dentists, and serve thousands of patients through tens of thousands of annual appointments, including significant uncompensated care for the community. With a new state-of-the-art Healthcare Delivery and Innovation building, cutting-edge clinics, expanded access through advanced technology, and Missouri's only comprehensive slate of advanced dental residency programs, you'll join a mission-driven community of faculty, staff, students, and alumni shaping the future of dentistry with excellence, integrity, and purpose.

The UMKC School of Dentistry is seeking a customer-service oriented, tech-savvy professional to join our collaborative academic community as a Senior Office Support Assistant. This is an exciting opportunity for a creative, detail-oriented individual who enjoys supporting faculty and students while working at the intersection of technology, communication, and design.

In this role, you'll serve as a key resource for technical and administrative support, particularly for online assessments and instructional technologies. You'll also play an important role in campus-wide communications, digital content creation, and end-user training. If you enjoy problem-solving, teaching others, and creating engaging digital experiences, you are encouraged to apply.

Primary Responsibilities

• Administer online testing using ExamSoft
• Administer and maintain selected online tools, resources, and calendars
• Provide end-user assistance with Microsoft Office and Adobe software
• Triage and respond to inquiries and collaborate with technical support teams to resolve computer and technology issues
• Research, write, and distribute a variety of school-wide email communications
• Create, update, and maintain the school's website content
• Develop and publish social media content for the school's Instagram and Facebook pages
• Create and update content for the school's Digital Signage System
• Research, compile, edit, and write administrative and creative correspondence, remarks, presentations, and comprehensive reports

Secondary Responsibilities

• Provide graphic design, art, and photography support
• Assist with planning and provide meeting support for school-wide events
• Order printing and graphics services
• Order and maintain adequate inventory of departmental supplies and equipment

This is a full-time (40 hours per week), benefit-eligible, staff position. As an hourly position, this role is eligible for Over-Time and/or Compensatory Time.

Typical on-site office hours are Monday-Friday, 8:00 am - 5:00 pm. Some evenings and weekends may be required as-needed for special events.

Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

• A strong customer service mindset and excellent communication skills
• Exceptional computer skills with the ability to quickly learn new technologies
• Experience providing end-user training and technical support
• Demonstrated creativity and attention to detail
• Ability to work independently while collaborating with a diverse academic community
• Demonstrated ability to multi-task and prioritize
• Flexibility with unanticipated projects/assignments
• Manage confidential information with discretion
• Social Media & web media graphic design and/or management

$18.00 - $23.75 an hour, commensurate with experience, education, and internal equity.

An updated resume and cover letter are required for consideration. If applicable, a portfolio or samples of writing an/or graphics/art/photo work may be requested.

For best consideration, submit all application materials by January 23, 2026. Applications submitted after this date will be evaluated if the position is not yet filled

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.