Manager VPP Expansion & Development

The Manager VPP (Virtual Power Plan) Expansion & Development is responsible for driving the strategic development and growth of APS's Virtual Power Plant and customer-sited technology program offerings and opportunities for residential and business customers. The Manager of VPp Expansion and development ensures product offerings support business, customer, and regulatory objectives. The role leads and develops individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching, and performance management to achieve optimal performance.

• Bachelor's degree in engineering, science, finance or business, or related field plus eight (8) years related experience or an equivalent combination of education and experience. Utility industry experience preferred.
• Three (3) years' experience in a leadership role.
• A solid understanding of product development, project management, and program management. Very strong customer relationship and interaction focus. Extensive experience successfully communicating highly technical product concepts to non-technical customers.
• Proven record of strong strategic thinking along with the demonstrated ability to develop product strategy related to multiple customer technologies including load management and/or renewable energy products.
• Strong critical thinking and creativity skills along with the ability to exercise sound judgment by making decisions based on multiple business and customer considerations. Proven ability to establish and maintain effective working relationship with all levels of internal and external stakeholders.
• Must demonstrate excellent communication skills; able to express ideas clearly and effectively both orally and in writing. Adapts to changing environment and shift priorities while managing a wide-range of projects. Strong project management and process improvement focus. Proficiency with Microsoft Office.

1) Identifies, develops and evaluates new BTM products in support of new business development objectives and to meet customer needs. Provides content for new product offerings based off of customer-level needs assessments.

2) Develops comprehensive product strategies that work for multiple customers and align with overall corporate strategy.

3) Develops product offerings that support established corporate strategy and ability to ensure strategic alignment of BTM products with Renewable Energy Standard (RES) and Energy Efficiency/Demand-Side Management (EE/DSM) compliance programs.

4) Works with Key Account Managers (KAMs) to communicate new products to targeted customers and support sales plan. Performs as a technical sales engineer to communicate complex technical concepts.Interacts with and influences commercial and industrial as well as residential customer classes.

5) Selects and develops a high performing team of technically competent, customer-facing professionals through effective coaching, performance feedback, recognition, training and developmental opportunities.

6) Track, trend, and monitor key emerging technologies in the marketplace.

7) Stay abreast of trends (technical, market, regulatory and political) in order to maximize corporate benefits, mitigate risks/threats, and minimize negative impacts.

8) Collaborate with internal business units to understand product needs, opportunities, and business solutions.

9) Prepares, recommends and oversees development of operating budgets. Monitors spending for adherence to budget; plans, develops and recommends plans to address variances.

10) Represent the corporation on programmatic matters including liaison with public affairs and regulatory on legislation or governmental initiatives, coordinating corporate response and providing testimony at proceedings as appropriate.

11) Assist in developing Company BTM strategy by aligning technology specific capability with customer needs by class.

12) Collects and monitors BTM market intelligence both at a national/state/local policy level and through assessment of all customer technology activities for similar utilities across the country.