Fitness Center Clerk - PRN

STGi is seeking an as neededFitness Center Clerk to support Federal Occupational Health.

Job Specific Duties and Responsibilities:

Service Operations

* Under the direction of the Health Fitness or FOH Manager, assist with day-to-day operations of the facility including covering site hours, onboarding new members, conducting fitness center orientations, regularly cleaning fitness equipment.

* Assist with programming, as applicable.

* Assist with reports and tracking requirements, as assigned.

* Report all equipment issues promptly to Manager.

* Report all facility/maintenance issues promptly and inform Manager.

* Where applicable, assist with orders for equipment, supplies, cleaning product, and other approved items.

* Distribute general first aid supplies based on resources available (e.g., Band-Aids, gauze, cold packs).

* In the event of a medical emergency, activate Emergency Medical Services (EMS). Perform CPR and/or use AED as warranted.

* Submit safety event forms within 24 hours of an unusual incident. Immediately notify Manager of serious incidents.

* Report all privacy and security breaches immediately according to FOH and HHS policy.

* Support directives in the agency agreement, as assigned by the Manager.

Administrative (Business/Management)

Staffing and Reporting Relationships

* Arrive on time to work and work all designated hours.

* Request leave in a timely manner.

* Create a climate of trust, accountability, and professionalism. Report to Manager any concerns regarding productivity/morale.

* Identify and report to Manager problems with hardware, telecommunications or other issues impacting duties.

Technology

* Utilize IT systems for database tracking and other deliverables.

* Complete mandatory IT training by specified deadlines.

* Inform Manager of IT and other equipment needs, particularly those that prevent completing projects within specified deadlines.

Strategy

Customer Service

* Respond professionally to customer complaints, issues, and requests regarding FOH services within 24 hours. Escalate issues as appropriate to the Manager. Follow outstanding issues to resolution in a timely manner.