Verification of Benefits Specialist

Join Newport Healthcare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At Newport Healthcare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won't just find a job-you'll discover a fulfilling career path in the mental health field.

If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at Newport Healthcare. Together, we can make a profound difference in the lives of those we serve!

Join Our Team as a Verification of Benefits (VOB) Specialist!

Are you ready to make a meaningful impact in the world of behavioral health? We are seeking a dedicated and detail-oriented Verification of Benefits (VOB) Specialist to join our dynamic team! In this pivotal role, you will be the backbone of our corporate billing office, ensuring that our clients receive the accurate information they need for their care.

What You'll Do:

• Be the Information Guru: Obtain and verify accurate behavioral health and telehealth information for our clients, ensuring they have the coverage they need.
• Support Every Department: Answer questions and provide essential information to admissions, utilization review, and billing teams, making you an invaluable resource across the board.
• Client Liaison: Explain benefits and coverage information clearly and compassionately to clients and their families after admission, ensuring they feel informed and supported.
• Data Accuracy Champion: Enter all client information accurately into our Electronic Health Record (EHR) system to facilitate smooth billing processes.

Essential Duties Include:

• Verifying insurance coverage and benefits for potential admissions using systems like Availity and Verify TX, and reaching out to payers when necessary.
• Capturing thorough and accurate information for each verification of benefits (VOB).
• Inputting insurance data into SalesForce with precision.
• Communicating professionally and courteously over the phone.
• Collaborating with team members to streamline efforts and avoid duplication.
• Running biweekly reports on current census insurance coverage.
• Triage urgent VOBs as directed by the admissions management team.

Why Join Us?

• Make a Difference: Your work will directly impact the lives of clients seeking behavioral health support.
• Collaborative Environment: Work alongside a passionate team dedicated to excellence in care and service.
• Growth Opportunities: We believe in investing in our employees and providing opportunities for professional development.

If you are detail-oriented, passionate about helping others, and ready to take on a rewarding challenge, we want to hear from you!

We are excited to hear about your interest in this opportunity! If you have any questions or need assistance with the application process, please feel free to contact me directly at Sydney Spencer, either via email at sydney.spencer@newporthealthcare.com or by phone at 615-961-4138. If you need further support, you are also welcome to reach out to our careers and management team at careers@newporthealthcare.com.

• Insurance experience required, preferably in verification of benefits.
• Behavioral health experience preferred.

Newport Healthcare is an Equal Opportunity Employer.

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.

For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters