Courier

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1.Transports interoffice mail between Administration and all sites.

• Mail reaches destinations in a timely manner.
• Practices safe driving techniques.
• Takes Milford Regional vehicle for maintenance when due.
• Responds promptly to beeper and cell phone calls from Administration.
• Drives route to minimize time and miles.
• Makes multiple stops at certain locations, as needed.
• Able to change route as needed to pick up STATS.

2. Perform routine maintenance as requested.

• Change light bulbs, plunge toilets, hang pictures, assemble furniture, etc.
• Purchase supplies necessary to complete tasks.
• Construct shelving.

3. Participate with office relocations.

• Load boxes/furniture on and off truck.
• Set up new office space.

4. Assists MIS department to run cables.

• As requested assists MIS personnel run cables inside offices.

5. Patient & Customer Satisfaction

• Handles work related information in a confidential manner, always following HIPAA regulations
• Demonstrates an ability to identify customer/patient needs
• Actively works to meet customer/patient needs in a timely manner
• Treats patients, co-workers, and customers with dignity, compassion and respect

6. Working with others

• Treats others in a courteous caring and respectful manner
• Displays teamwork/cooperation
• Displays an understanding of how his/her job relates to the overall work processes and other functional areas
• Interacts and communicates effectively with others
• Displays ability to respond constructively to peer and supervisory suggestions and direction

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures, and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:
License/Certification/Education:
Required:
1.High School or equivalent.

2. Valid driver's license. Good driving record.
Preferred:
1.N/A
Experience/Skills:
Required:
1. Ability to communicate fluently in English.

2. Excellent customer service skills.
Preferred:
1. Courier experience preferred

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:
This position requires frequent sitting, bending, reaching, and repetitive movements. Position requires occasional standing, pushing, pulling, and lifting of 10 lbs or less. Precise motor skills, hearing, and vision are required.

Addendum for Milford Regional Medical Center

Job Summary: Under the general direction of the Storeroom Supervisor, is responsible for driving hospital vehicles on assigned courier runs.

Major Responsibilities:

1. Maintains scheduled vehicle maintenance

• a) Responsible for weekly visual checks of vehicle, tires, body, and reports any damages immediately.
• b) Schedules vehicle service, i.e. oil changes, tune ups, tire issues, etc. in conjunction with Purchasing Department.

2. Drives the hospital vehicle on assigned runs to make deliveries and pickups at designated locations which may include specimens, confidential patient records, incoming/outgoing hospital mail, food, and clean/soiled linen.

• a) Maintains a good driving record.
• b) Stays on schedule due to sensitive time constraints when handling specimens, i.e. Cancer Center which may include STAT runs.
• c) Handles biohazard materials as required for off sites.

3. Purchase miscellaneous supplies from local retail stores as required by Purchasing office; Performs daily bank transactions at local bank for hospital and designated off sites.

• a) Flexibility is required to perform last minute purchase requests from local vendors.
• b) Realize the importance with handling money and completing task in timely manner and report any issues immediately to supervisor.
• c) Maintains a professional image at all times while representing hospital during daily tasks.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures, and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6. Maintains regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

III. Physical Demands and Environmental Conditions:
Consistent standing required. Frequent pushing, pulling, bending, reaching, and repetitive movements. Precise vision and hearing required. Occasional sitting, climbing, working outdoors, under extreme temperatures, at heights required. Constant lifting, and carrying of up to 20 lbs. Frequent lifting, carrying, pulling, and pushing of up to 50 lbs. Occasional lifting, of up to or over 100 lbs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.