Finance Manager, Services FP&A

Application window is expected to close on 1/2/2026.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Members of the Finance organization at select locations will generally be expected to follow a hybrid work model, which includes two days of in-office attendance each week, with limited exceptions.

This role can be performed from any location within the United States with a preference for RTP, North Carolina and Atlanta, Georgia.

Meet the team
You will work as part of the Americas Services Finance team, supporting the Americas FP&A team and you will business partner with the Americas sales lead for software and services and their team. You will work closely with CX renewals teams and Americas finance leadership. This role will have a great deal of visibility to Americas VP finance as well as sales leadership in the Americas and global teams.

Your impact:
You will be responsible for forecasting, funnel reviews, WD7 prep, goaling, analyzing and reporting activities across the P&L including Bookings, Revenue, Discount, and Gross Margin. You will be involved in IACV and $ renewed forecasts and goaling for the Americas assuming they are implemented in FY27. As a member of the FP&A SSF team you will be expected to help drive insights and decision support for the roughly $8B Americas service business.
You are making an impact on forecast accuracy, discounting and profitability and business insights. You are a trusted business partner and someone who wants a seat at the table with sales to help drive the direction of one of Cisco's largest recurring revenue bases.

Responsibilities:
Be Trusted Advisor to sales teams, supporting deep dive and forecast reviews
Provide insight into the "why" behind our numbers by getting into the details and delivering actionable intelligence
Deliver forecast accuracy for services
Drive the same rigor in our service forecast that we have on the product side
Provide FP&A support and align with COE teams to drive reporting acceleration
Work in a cross-functional environment, collaborate with other finance teams, and orchestrate cross-functional projects and initiatives to drive financial operational improvements

Minimun qualifications
- At least 3 years Cisco Finance experience
- Knowledge of Cisco Products/Service offerings
- Experience with using Cisco Finance reporting tools
- Excellent Excel, Hyperion and BI skills

Preferred qualifications
- Strong collaboration skills
- Self starter with a focus on working towards results
- Strong influencing skills to drive operational improvements
- Proficient with Excel and Cisco's financial tools

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.