Administrative Functional Support

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Administrative Functional Support

Location(s): Mount Storm, WV

Position Overview
This role executes day-to-day functional and administrative operations within a defined organizational unit. The position applies established procedures, uses relevant IT systems, and supports decision-making activities through preparation of routine reports, documentation, and data maintenance. It may exist across various business functions, including EHS, R&D, Marketing, IT, Sales, Legal, Project Management, HR, Finance, and Customer Service.

Key Responsibilities

• Perform all routine functional or administrative operations in alignment with established processes, procedures, and system requirements.
• Prepare specialized routine reports, correspondence, statistics, and other documentation to support operational decision-making.
• Maintain accurate records, filing systems, and data repositories; enter and update data using Office applications and specialized software packages.
• Complete periodic and ad hoc reports to support management reviews and functional decision processes.
• Administer programs, projects, workflows, or processes specific to the supported organizational unit.
• Apply and adapt established procedures to resolve practical issues, including handling non-complex inquiries from internal or external stakeholders.
• Operate major components-or the full spectrum-of dedicated standard software tools used in the respective functional area.
• Identify and manage routine deviations or unexpected situations by applying appropriate procedural solutions based on experience.

Impact and Working Context

• The incumbent routinely manages multiple procedural choices and must select and apply the correct process steps in various operational scenarios.
• While guidance and procedures are available, the role requires practical judgment to address routine exceptions and ensure timely issue resolution.
• Work outputs have direct impact on service quality, record accuracy, decision support, and operational continuity within the assigned unit.

Required Experience

• Completed 3-year vocational training program.
• Minimum of 3 years of practical experience in a comparable administrative, technical, or operational role.

Required Knowledge and Skills

• Foundational understanding of functional principles, procedures, and work routines relevant to the assigned domain.
• Practical skills obtained through structured vocational training and professional experience.
• Proficiency in standard office applications and specialized software packages relevant to workflows (e.g., document management, reporting tools, or department-specific systems).
• Ability to manage routine administrative tasks, maintain data integrity, and produce accurate documentation and reports.
• Strong organizational skills and the capability to manage repetitive processes while addressing basic procedural variations.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.