|
T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Get hands-on experience, training-and a leg up on a bright future.
Learn. Achieve. Build a Career.
T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!
This is an 11-week paid learning experience during which you'll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You'll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We'll give you hands-on projects and the chance to create an immediate impact.
What it's Like The Benefits & Beyond team delivers the value beyond the wireless plan-creating and managing the perks, rewards, and experiences that make T-Mobile membership truly special. We make it effortless for customers to discover, redeem, and enjoy their benefits while helping partners integrate seamlessly into the T-Life ecosystem. Through innovations like the Membership Hub and flagship programs like Magenta Status, we turn loyalty into everyday value and elevate the customer experience across entertainment, dining, travel, and more. What You'll Do Collaborate with product managers, designers, engineers, and analysts to define, design, and deliver features that improve the T-Mobile App experience.
Support the product development lifecycle by documenting requirements, user stories, and acceptance criteria in tools such as Jira, Confluence, Airtable, and SharePoint.
Explore and experiment with AI-powered tools that help automate product management workflows-such as research synthesis, data analysis, backlog grooming, or content creation.
Conduct market, competitive, and user research to identify opportunities and pain points within the customer journey.
Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives) and learn how cross-functional teams build and ship digital experiences at scale.
Analyze feature adoption, usage data, and feedback to identify insights and opportunities for continuous improvement.
Collaborate with stakeholders to help prioritize backlogs and contribute to the roadmap planning process. Key Responsibilities Support Digital Product Development: Assist in defining requirements, writing user stories, and managing workflows in tools such as Jira, Confluence, Airtable, and SharePoint.
Collaborate Cross-Functionally: Partner with product managers, designers, engineers, and analysts to deliver high-quality in-app experiences across onboarding, account management, perks, and benefits.
Incorporate AI Tools in PM Workflows: Explore and utilize AI-powered tools to enhance product management efficiency-such as automating research, data analysis, or backlog organization.
Conduct Research and Analysis: Gather customer insights and competitive intelligence to identify opportunities that improve the T-Mobile app experience.
Contribute to Agile Execution: Participate in Agile ceremonies and help track progress, analyze performance data, and provide input into product roadmap discussions. What it Takes Currently pursuing a Master's or Bachelor's degree in Business, Product Management, Computer Science, Human-Centered Design, or a related field.
A passion for digital innovation, mobile apps, and delivering seamless customer experiences.
Foundational understanding of Agile/Scrum and the Software Development Lifecycle (SDLC).
Familiarity with collaboration and productivity tools such as Jira, Confluence, Airtable, SharePoint, Figma, or similar platforms.
Interest in the role of AI and automation in enhancing productivity, decision-making, and customer experience design.
Strong analytical and problem-solving skills with the ability to interpret data and customer insights.
Excellent communication, organization, and teamwork skills.
Curiosity, creativity, and a growth mindset-ready to learn from experts and contribute ideas that make an impact.
- At least 18 years of age
- Legally authorized to work in the United States
- High School Diploma or GED
- Candidates must be currently enrolled in a degree program and have at least one semester remaining following the internship
Employees of T-Mobile or Metro by T-Mobile are ineligible for internships Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education. Relocation may be provided to program participants who reside more than 50 miles from the internship location. Intern wages range from $20/hour to $40/hour. The successful candidate's actual pay will be based on experience/location. Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
|
T-MOBILE USA, Inc.
Dec 10, 2025