Associate Manager, Quality Assurance

Your Opportunity as Associate Manager Supply Quality Assurance

Location: Orrville, OH

Work Arrangements: Monday - Friday - Hybrid

In this role you will:

• Ensure compliance and improvements to approval process for qualification of new ingredient suppliers.
• Manage quality and food safety expectations for existing ingredient supply chain which includes, but is not limited to, audit corrective action follow up, facilitating discussion between Smucker plant and supplier when quality/food safety issues require mitigation, supporting internal raw material sampling and testing protocol and data analysis, etc.
• Conduct audits at supplier locations as required prior to purchasing and as needed.
• Maintain and review ingredient supplier documentation.
• Monitor compliance to Smucker ingredient specifications through receiving data and Supplier Non-Conformance Report review and work to reduce non-conformances.
• Ensure ingredient specifications are routed and approved per project timelines and in alignment with material attribute requirements.
• Develop and maintain relationships with key suppliers to more effectively address issues.
• Maintain Raw Material Hazard Analysis for related ingredient portfolios.
• Maintain Approved Vendor List for ingredient usage in Smucker products.
• Support systems used for department including confidence in learning new software systems and deep diving into problem solving as required.
• Other projects as needed.

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• Bachelor's degree is required a Food Science or related scientific degree is preferred
• Minimum 2-3 years of experience in food manufacturing environment with QA or Food Safety experience preferred
• Minimum 3-5 years progressive experience QA/Food Safety
• Preventive Controls Qualified Individual (human or animal food) or HACCP experience is preferred
• Experience with external supplier or co-manufacturing relationship is preferred.

Additional skills and experience that we think would make someone successful in this role:

• Solid working knowledge of quality assurance, food manufacturing, packaging, processing, and distribution
• Strong ability to work in cross-functional & team-oriented environment with multiple disciplines
• Proven capabilities in project management
• Self-starter; take charge, positive & proactive attitude
• Easily understands & follow directions
• Ability to lead several projects altogether and concurrently
• Detail & process oriented with strong problem resolution abilities
• Strong computer skills (Excel, Word, PowerPoint, Specification management system like Prodika, SharePoint, TraceGains etc.)
• Ability to communicate clearly within the organization and externally
• Excellent written and verbal communication skills
• High emotional intelligence and ability to work with ever changing conditions
• Position may require up to 40% travel annually

Learn more about working at Smucker:

• Our Total Rewards Benefits Program
• Our Continued Progress on Inclusion, Diversity and Equity

• Our Thriving Together Philosophy Supporting All Impacted by Our Business

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